Active Opportunities

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Role Summary:

The Senior Systems Engineer leads the Engineering practice with a focus on optimizing the delivery of capable infrastructure platforms, automated deployment pipelines and robust feedback systems.

Essential Duties and Responsibilities: 

• Evaluates functional and technical business requirements and transforms requirements into complex infrastructure solutions. Identify improvements to the process for gathering and documenting requirements. Implements consistent delivery of requirements across all deployed systems.
• Leverages knowledge gained from a broad experience with servers, operating systems, databases, applications and networking to design capable platforms that meet functional and technical requirements. Advises junior system engineers.
• Designs and develops highly available and scalable platforms with a focus on automating all phases of the process using scripting languages, software development, and automation platforms.
• Designs and develops more complex build and deployment platforms with the goal of achieving fully automated CI/CD pipelines. Evaluates the recommendations made by junior engineers.
• Advises and supports junior engineers and product teams in building and operating CI/CD pipelines. Implements more complex solutions.  Evaluates the recommendations made by levels one and two system engineers.
• Designs and implement capable system management tools that optimize system lifecycle outcomes.
• Participates in defining the infrastructure development lifecycle and collaborating to continuously improve the practice. Enables the infrastructure development lifecycle by mentoring junior engineers.
• Communicates with stakeholders to assist in the adoption of the CI/CD pipeline methodology. Collaboratively defines the Engineering CI/CD practice.
• Designs and develops capable monitoring, discovery, reporting, alerting, and analytics systems and tools. Collaborates with SRE and monitoring teams.
• Collaborates with product teams, operations management and business stakeholders to optimize system feedback. Mentors junior engineers.
• Communicates with stakeholders to establish adoption of systems monitoring practice. Participates in defining the Engineering monitoring practice.
• Utilizes a broad range of sources to identify opportunities that improve client’s systems capabilities; including industry trends, research organizations, user groups, and technical conferences. Mentors junior engineers.
• Creates a safe atmosphere for testing ideas. Coordinates across teams to quickly develop concepts and participates in the evaluation.  Influences teams that are developing and/or testing an innovation opportunity.  Makes recommendations for improvements.

Qualifications:

• This position requires a minimum of five years Systems Engineer experience with hands on experience in infrastructure design, automation and administration.
• Broad technical and practical skills with common infrastructure systems including but not limited to: Amazon Web Services, Linux, Microsoft Windows Server, Virtualization/VMware, Server Clustering, MS Active Directory, Enterprise backup, Storage, MS SQL Server, server hardware, Network Protocols, DNS/DHCP, general networking concepts.
• Proven, specialized expertise in multiple technologies including but not limited to: networking (security, routing and switching, voice, etc), common web stacks (LAMP/MEAN), data center infrastructure, monitoring, CI/CD pipeline development, and infrastructure automation.
• Working knowledge of the software development lifecycle.
• Proficient in building complex CI/CD pipelines with automated build tools including Atlassian, Jenkins, Chef, Microsoft SCCM/DSC, AWS CloudFormation and cfn-init.
• Ability to build professional relationships with cross functional teams.
• This position requires excellent communication across all levels of the organization, interpersonal and customer service skills, including the ability to write in a clear and concise manner.
• Intermediate skills with Microsoft office, including skills with Word, Excel, PowerPoint and Visio is necessary.
• Ability to identify complex problems, review information to develop and evaluate options, then implement solutions is essential.
• Ability to influence and provide consistent results across all levels of the organization is imperative.
• Demonstrated ability to work efficiently and accurately under pressure, meet deadlines, present a professional demeanor and work well independently is essential.
• Troubleshooting and organizational skills with a can-do attitude and the ability to adjust to changing requirements are essential.
• Customer service skills including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude is essential.

Role Summary:

The Principal Data Scientist Extracts insights and knowledge from data in various forms; applies knowledge to known and anticipated business use cases. Identifies opportunities in the data to advance business and support the Company's strategic goals.

Essential Duties and Responsibilities: 

• Defines business problems and research questions; solves highly complex work critical to the organization in collaboration with stakeholders
• Integrates and extracts relevant information from large amounts of both structured data; and internal and external unstructured data to enable analytical solutions
• Conducts advanced analytics leveraging predictive modeling, machine learning, data mining, data visualization, simulation, and optimization; interprets disparate data/ complex data sets/ structured and unstructured data and other techniques to deliver insights or develop analytical solutions to achieve business objectives
• Develops scalable, efficient, automated solutions for large scale data analyses, model development, model validation and model implementation
• Prepares and manipulates data for use in development of statistical models
• Provides and supports the implementation of business solutions; summarizes and presents conclusions and solutions
• Translates complex analytical and technical concepts to non-technical employees; translates into business contexts which then enables stakeholders to make informed business decisions
• Identifies critical and emerging technologies that will support and extend quantitative analytic capabilities
• Provides training and guidance to analytics staff
• Stays current on the latest industry technologies, trends and strategies
• Assists employees, vendors or other customers by answering questions related to Data Science processes, procedures and services.
• Completes work in a timely and accurate manner while providing exceptional customer service.
• Other duties as assigned.

Qualifications:

• This position requires a minimum of ten years of progressive business intelligence analytics designing, building, and implementing business solutions using information technology. 
• Experience developing predictive mathematical models is necessary including but not limited to, algorithm development and logic is necessary. 
• Domain knowledge in retail, manufacturing, store operations, automotive, real estate, or services is helpful. 
• Business acumen knowledge and understanding of business operations, challenges/ issues, priorities, goals and strategy is required. 
• Demonstrated strong quantitative analysis experience working with large, complex datasets to aggregate, organize, and prepare data for use in business analytics is required. 
• Experience with data integration, profiling, cleansing and normalization: structured, unstructured, 3rd party is necessary. 
• Strong proficiency with data visualization techniques is necessary. 
• Proven knowledge of statistical analysis and insights, including but not limited to, cluster analysis and data mining is needed. 
• Machine learning and AI, including image recognition experience preferred. 
• Ability to frame solutions to complex problems is vital. 
• Previous experience working with Digital data assets, such as, CRM: Customer behavior and sentiment, and the impact of marketing and merchandizing on the web is necessary. Experience with Econometrics, including but not limited to, price elasticity modeling; pricing and promotions is preferred. 
• Experience with simulation, network optimization, and workflow analysis is preferred. 
• Strong ability to take initiative and find problems or solutions that have yet to be considered is needed. 
• Knowledge of various databases with the ability to code in Python R and SQL is required. 
• Advanced proficiency in Microsoft Office, including Word, Excel and PowerPoint is required. 
• Demonstrated ability to communicate across all levels of the organization is necessary; must be able to clearly articulate technical ideas to a non-technical audience both verbally and in writing. 
• Ability to work independently and in a team is vital. 
• The ability to multi-task, and manage multiple projects to meet various deadlines simultaneously is required. 
• The ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor and work well independently is essential. 
• Customer service skills, including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude are essential. 
• In addition, organizational and problem solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential. 
• Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.

Educational Requirements:

• Master's degree in Computer Science, Applied Mathematics, Quantitative Economics, Statistics, or related field

Role Summary:

The Integration Developer - Java, a position within the IT Department at our client, is a moderately experienced role within the Enterprise Data Services group. The Integration Developer - Java is responsible for participating in a full agile development life cycle for design, build and testing of integration services. The Integration Developer - Java will know how to construct Web Services (SOAP and REST) and create reusable components to create business services. The Integration Developer – Java will work imbedded in agile teams supporting next generation technology projects in the Digital and CRM domains.

Principle Responsibilities:

• Prepares detailed technical specifications from which complex programs will be written or configured.
• Writes high quality code according to specifications.
• Follows all required Company policies and practices relating to the System Development Life Cycle.
• Assists others in defining application system scope and objectives through research and fact finding.
• Provides Tier 3 support and resolution of open IT issues escalated by IT Customer Support.
• Develops project plans for application software implementation activities of medium to high level of complexity.
• Maintains strong vendor relationships to resolve problems and coordinate the delivery of IT products and services.
• Supports and validates integration production release activities.
• Creates and/or updates documentation necessary for each system.
• Performs other job related duties as assigned or apparent.

Qualifications:

• Bachelor's degree in Computer Science or related field, or comparable experience.
• 2 years of experience in object-oriented programming and proficiency with the following tools or languages:  Java and related components and frameworks; Web service protocols such as Spring, Hibernate, JPA, Maven;o Application servers such as Tomcat; Unit test frameworks such as JUnit; Continuous Integration tools such as Jenkins; and/oro Source code control tools such as Git or GitHub
• Experience with Red Hat Enterprise.
• 2 years of experience working with RDBMS.
• Experience with cloud environments such as Amazon Web Services and Azure.
• Experience writing efficient SQL.
• Hands-on experience developing Java Message Services (JMS) using Java or another object orient languages.
• Understanding of Service Oriented Architecture (SOA) concepts by designing and developing with abstraction, loose coupling, and cohesion in mind.
• Proven ability to work in a collaborative and inclusive environment.
• Thorough understanding and proven delivery experience within a Scrum/agile project lifecycle approach to software development.
• Experience with Agile tools such as RallyDev.

Role Summary:

Our client is seeking an experienced Senior Software Engineer.

Primary Responsibilities:

• Drive the design, architecture, and implementation of client’s cloud based web and telecom offerings while considering usability, scalability, security, and support 
• aspects.    
• Lead and participate in architectural designs, systems engineering, development, and testing (all aspects of SDLC) for complex, distributed web based systems.    
• Work closely with engineering team members to establish best practices and standard operating procedures for the day to day management of the system.    
• Interact with cross functional teams to gather requirements and usability inputs, as well as to identify and resolve reported issues.    

Requirements:

• At least 3 years of experience in designing and maintaining large scale mission critical (24x7), redundant, scalable applications in a SaaS environment.    
• At least 5 years of experience in Java, J2EE, Hibernate/JPA, HTML, AJAX, JavaScript, Spring, JSF, Apache/Tomcat.    
• Thorough understanding of Web Services and working with XML, JSON, SOAP/REST APIs, JAX-WS.    
• Strong SQL skills and familiarity with JDBC, ODBC, stored procedures, RDBMS design.    
• Experience with MySQL or Oracle 11g a plus.    
• Thorough understanding of object oriented programming concepts and key design patterns (MVC, DAO) and Web and Enterprise Application architectures.    
• Good understanding of operating system internals, software engineering and SDLC.    
• Familiar with Agile development methodology and unit testing.    
• Ability to work well in a team environment and to adapt to team processes and styles with ease.    
• Ability to work with remote teams consisting of different experience levels.    
• Familiarity working with IDEs (Eclipse or NetBeans), source control systems (Git preferred), and defect tracking systems.    
• Understanding of networking concepts and protocols (IP/TCP/UDP/DNS/HTTP).    
• Excellent problem solving and communication skills.    
• Ability to quickly learn and apply new technologies.    
• Degree in computer science with at least 5 years of experience.    

Role Summary:

Our client is seeking an experienced Director of Engineering to join their team.

Responsibilities:

• Ownership of client’s award winning UCaaS product line.  
• Drive product roadmap while ensuring high quality, on time deliverables that are in line with Company objectives.   
• Contribute towards highly available, redundant, scalable architecture for client’s distributed web based systems.  
• Work with senior management team to translate product vision into technological directives.  
• Be instrumental in hiring efforts to expand the fast paced and fun work environment.  
• Propose third party integrations and technology partnerships to drive client product revenue and feature set.  
• Assist in the assessment and integration of acquisitions.  
• Stay current on competitive technologies/threats/opportunities in the VoIP market.  

Requirements:

• At least 10 years of experience designing/developing/maintaining large scale mission critical (24x7), redundant, scalable applications in a SaaS environment.  
• Thorough understanding of Web Services and working with XML, JSON, SOAP/REST APIs, JAX-WS.  
• Familiarity with database design and deployment aspects for distributed software systems.  
• Experience with MySQL or Oracle 11g a plus.  
• Thorough understanding of object oriented programming concepts and key design patterns (MVC, DAO) and Web and Enterprise Application architectures.  
• Good understanding of operating system internals, software engineering and SDLC.  
• Understanding of networking concepts and protocols (IP/TCP/UDP/DNS/HTTP)as well as VoIP protocols.  
• Excellent problem solving and communication skills.  
• Familiarity with standards compliance like HIPAA, PCI, GDPR etc.  
• Hands on knowledge of one or more programming and scripting languages. C/C++ and/or Java preferred.  

Experience/Education Required: 

• Degree in computer science with at least 20 years of experience.  

Role Summary:

Our client is looking for a seasoned Automation Architect with a focus on the infrastructure and DevOps delivery. Do you love to design Infrastructure as Code and thrive breaking apart processes so they can be automated? Can you use orchestration to make magic happen? We are transforming how we do business and need people who are excited about helping us move from our legacy datacenter to the cloud while at the same time transforming our delivery model to DevOps. We are moving fast to transform how we deliver technology and we want your help!

You should be a subject matter expert in the design, planning, and implementation of deploying end to end environments with infrastructure as code techniques across datacenter technology stacks (network, server, virtualization, database, etc.) and public cloud (AWS).  Knowledge on Kubernetes (OpenShift) is also a very nice to have. You must have experience with tools like Ansible Tower, Terraform, and Jenkins (or equivalent).

You will join a small cross functional team of people who are redefining delivery at this client. We are working closely with software engineering to deploy and operate our systems. You will be a key leader in automating and streamlining our operations and processes as we move to cloud delivery.

Responsibilities: 

• Provide technical direction for solutions (planning, definition and high-level design)
• Work directly with agile teams to implement solutions
• Mentor team members around technical skills and best practices
• Participate in backlog discussions 
• Plan and develop architectures and proofs of concept in support of upcoming business Features/Capabilities
• Deliver designs and design artifacts
• Work with internal customers, stakeholders, and suppliers to establish high-level solution intent
• Interact regularly with business stakeholders about features under development
• Provide input on prioritization of stories

Requirements:

• Must have experience as a leader in IT infrastructure automation design, planning, and implementation
• Demonstrable skills in process analysis and work breakdown analysis and turning that into actionable implementation design
• Strong background in at least one delivery area (e.g., Linux/Unix, network, database, etc.)
• Experience with automation  and configuration management with tools like Ansible, Tower, Jenkins, and others
• Understanding of a wide variety of technologies and cloud services
• Working understanding of coding and scripting (Python, JavaScript, Go, and/or Ruby)
• It would be great if you can read compiled languages like C/C++
• Knowledge of the best practices of IT Operations in an always-up, always available service model

Education, Experience and Knowledge:

• Bachelor's degree in Computer Science, Engineering, or related discipline, 3-5 years of related experience, or equivalent combination of education and experience
• A minimum of 5 year experience with automation tools and delivery
• A minimum of 1 year of hands on delivery in AWS (or GCS)
• Ability to define and document processes to incorporate the best practices of DevOps

Skills and Abilities

• Excellent oral, written, presentation and listening communication skills.
• Excellent interpersonal, persuasion and diplomatic skills.
• Excellent reasoning, analytical, and problem-solving skills.
• Ability to uphold client’s Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.

Role Summary:

The IT Helpdesk Manager is responsible for the successful operation of the IT Help Desk support team providing support to end users on a variety of issues including network connectivity, email, internet, security, systems access, hardware and software. The IT Helpdesk Manager works to ensure the highest levels of customer service with rapid response to issues, education, and post resolution follow up to ensure sustained success. The IT Helpdesk Manager is responsible for managing labor to appropriate levels considering call/email volume and company need.  The IT Helpdesk Manager must have exemplary leadership and communication skills to efficiently and effectively serve their team and the end users including both direct reports and customers.

Essential Functions: 

• Supervise the Help Desk including all standard supervising functions: hiring, discipline, recognition, scheduling, training, mentoring, support, etc..
• Create training and development processes and documentation to ensure HDS team is appropriately identifying, researching, and resolving information system problems including security, access, hardware and software.
• Utilize system reports, call center metrics, training and coaching to ensure rapid response and accurate resolution to telephone calls, emails and ticket requests for technical support.
• Recognize trends in call drivers, volumes, and call center metrics to appropriately manage staffing levels and schedules.
• Documents, tracks and monitors tickets, and interfaces internal customers to ensure a high level of service and customer satisfaction.
• Lead the helpdesk in efforts to document issues and share solutions to improve the timeliness of future solutions.
• Ensure strict compliance with company policies and procedures related to access provisioning and de-provisioning, and provide regular access audits to confirm efficacy of processes and identify training needs.
• Develop educational tools for end users on how to use hardware and software.
• Develop policies for escalation of unresolved tickets so they are appropriately assigned to the correct person and within pre-established timelines.
• Treats patients and co-workers consistent with the client’s Mission Statement, Vision, Values and Performance Standards.
• Performs other related duties as assigned or described by Company policy.

Essential Education and Experience:

• Minimum of High School Diploma or GED and CompTIA A+ Certification 
• Minimum of two (2) years IT helpdesk experience and minimum of two (2) years management of at least 10 direct reports.

Preferred Education and Experience:

• Minimum of Associates or Bachelor’s degree in related field, or other IT, project management, or process improvement training/certification
• Experience in Healthcare IT, IT Management

Physical Demands and Working Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the essential functions of this job, the employee is occasionally required to stand; walk; sit; lift; carry; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.

Work Environment:

While performing the essential functions of this job, the employee will be exposed to working

conditions commensurate with a traditional office environment.

Role Summary:

Our client is seeking an experienced Web Penetration Tester.

Responsibilities:

• Lead the overall security test efforts across the organization, to include testing, analysis, recommendations, and reporting.
• Utilize automated scanning and exploit tools to identify security vulnerabilities.  
• Communicate status and progress of security testing efforts across organization, to include presentations and reports.  Ability to communicate risks and urgency to management and engineering teams.
• Document security test standards and guidelines for the organization.  
• Partner with IT Security on DevSecOps capabilities.  
• Strong understanding of security testing and penetration testing concepts and programming.
• Ability to test APIs.
• Expert knowledge of common vulnerabilities, exploits, and attacks used during a penetration test, including OWASP Top Ten.
• Expert knowledge, skills, and abilities in the use of common vulnerability assessment and penetration testing tools such as Metasploit, HailStorm, Burp Suite, or similar tools.
• Ability to facilitate training and education on security testing.
• Ability to lead penetration testing engagements across multiple teams.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or related field or a minimum of 3 years of security test
• experience focused on web, mobile, database, or web services required.
• High-level understanding of the software development lifecycle or process flow and analysis required.
• Experience with helping to promote security in software development and operations required.
• Experience with JavaScript preferred.
• Experience with Python preferred.
• Experience working with offshore / distributed teams preferred.
• Required experience with automation/configuration management using the following:  Amazon Web Services (Lambda, API Gateway, IAM) or similar cloud-based technologies, Docker, Serverless framework & CloudFormation or similar technologies, Jenkins pipelines, bash, Linux or similar CI/CD tools, Git, GitHub or other version control/repository technologies, JavaScript, TypeScript, Java or other related languages, Angular, Node.js, or similar development framework, Chef, Puppet, or similar configuration tools
• Must possess the ability to collaborate effectively and be effective at knowledge transfer and sharing.
• Strong verbal and written communication skills.
• Creative problem solving and analytical thinking.
• Able to write and produce full Penetration testing and security assessment reports.
• Strong technical writing skills.
• Strong collaboration skills and ability to work in an Agile environment.

Role Summary:

Our client is seeking an experienced Hybris React Developer to join their team.

Essential Duties and Responsibilities: 

• Gather and assess development requirements and/or specifications from business stakeholders
• Translate development requirements and specifications into high quality, efficient solutions
• Provide support, technical explanations and documentation as necessary
• Identify opportunities to re-engineer/integrate existing processes
• Maintain awareness of the relevance and importance of activities and how those contribute to achieving quality objectives
• Complete work in a timely and accurate manner while providing exceptional customer service
• Act as the technical expert, ensuring quick turnaround in identifying application issues and providing timely solutions.
• Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of project.
• Transform business function requirements into technical program specs to code, test and debug programs.
• Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity.
• Perform performance tuning to improve performance over multiple functions
• Manage operational support, performing work during change windows as well as providing on call support as required by the team.
• Mentor and coach junior developer resources.
• Manage design, development and implementation of projects.
• Review and revise technical designs to meet project requirements.
• Other duties as assigned.

Qualifications:

• 6+ years of experience in related application development, hybris and REACT Native preferred
• Programming experience related to reporting, dialog transactions, enhancements, Forms/UI development, integrations
• Experience developing in related assigned application using latest tools and technology 
• Develop backend web-services and RESTful API's
• Strong knowledge and understanding of Technical Concepts and Architecture related to assigned application(s)
• Strong working knowledge of Data Modelling, transformations, extractors, data sources, integrations 
• Knowledge of replication concepts and working experience is a plus
• Design, development experience of simplified/flexible/extensible UI in applications
• Develop and maintain JS-based backend services
• Experience working on end-to-end projects
• Strong written and verbal communication skills
• Ability to work collaboratively in a team environment
• Time management skills; the ability to juggle multiple priorities and meet deadlines
• Ability to work independently and in a team is vital. 
• Ability to work efficiently and accurately under pressure, meet deadlines and present a professional demeanor is essential. 
• Ability to respond to different organizational situations while maintaining a positive and friendly attitude is necessary.
• Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.
• In addition, organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.

Educational Requirements:

• Bachelor’s degree preferred or equivalent work experience