Active Opportunities

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Role Summary: 

The Solution Architect will be responsible for the detailed design of technology related projects from inception through production support providing industry best practices as a trusted advisor to key business and technology stakeholders. The Solution Architect will provide exceptional technical design and thought leadership and will collaborate closely with various technology teams, vendors, and business partners.. The Solution Architect will prepare and deliver highly effective technology solutions through user story definition, logical data model design, functional system design, applying best-practice methodologies resulting in solutions that are highly usable, maintainable, scalable, reliable, extensible, secure, and functional.

Responsibilities

• Design and implement the architecture and deployment of high performance, integrated solutions that span multiple application and technology platforms.
• Develops architecture design documents to facilitate integration of in-house development project and/or vendor based application fitting within the existing enterprise architecture.
• Oversee the technical design and development efforts of complex projects from concept to completion.
• Evaluate technology and market trends, recommending innovative solutions that improve our overall architecture.
• Create and share architecture and design artifacts that clearly convey both intent and rationale.
• Design appropriate security controls in every solution to ensure the network, applications, and data are not compromised.
• Work closely with implementation teams to ensure alignment of plans with what what is being delivered.
• Propose level of effort projections, functional breakdown (phases, features, user stories, etc.) and technical resource plans to support project managers, scrum masters, product owners and others in the planning process.
• Educate and influence others in order to gain buy-in on proposed roadmaps, strategies, standards and solutions.
• Participate in architectural review functions and ensure adherence to technology standards and  architecture.
• Review current system designs for improvement opportunities and recommend solutions.
• Facilitate communications between IT teams and business stakeholders for technical issues and/or major changes; acting as the technical domain subject matter expert.
• Provide expertise to educate, coach and mentor team members; provide performance feedback to manager(s).
• The position requires a full-time work schedule.  Full-time is defined as working at least 40 hours per      week, plus any overtime as requested or needed to perform job responsibilities.
• All other duties as assigned.

Required Work Experience

• 3 to 5 years experience in the industry in similar role
• 7 years of experience in at least two IT disciplines in a service oriented architecture environment (such as architecture, application development, database, security, or infrastructure)
• 4 years of experience in the design, implementation and governance of systems architecture in a      complex business applications environment
• Experience and background in software development and Agile methodologies

Preferred Work Experience

• 5 years of experience architecting applications in .Net and Microsoft Technologies
• 2 years of experience in cloud-based system design
• Demonstrated experience across multiple IT technology domains including software development languages and platforms, infrastructure platforms, data management and database technologies, cloud and networking technologies, and security frameworks.
• Experience in applying Service-Oriented Architecture to solutions.
• Deep knowledge and experience in using and applying API, SOAP, WSDL, JSON, ESB, and XML based solutions.
• Experience and background in project management.

Required Education

• Associate’s degree in Computer Science, Information Systems, Engineering or related field

Preferred Education

• Bachelor’s degree in Computer Science, Information Systems, or related field

Preferred Certifications

• Microsoft Technical Certifications
• Cloud Architect Certification

Required Job Skills

• Strong knowledge of application security and securing the complete solution
• Mastery of coding design patterns and services architecture
• A proven track record of using technology to capitalize on business opportunities and deliver projects on time and on budget consistently.
• Proven experience in documenting business processes and creating system designs using process flow diagram tools, UML, sequence diagrams, etc.
• Understands and resolves highly complex large scale or systems level problems. Able to quickly and efficiently troubleshoot such problems utilizing team resources to coordinate solutions
• Strong leadership, partnership, collaboration and team building skills.
• Strong understanding of infrastructure technologies: WAN, LAN, Networking, Firewalls, Security
• Strong understanding of software development methodologies.
• Ability to apply verbal, written and persuasive communication skills to influence others both individually and groups.
• Proficient in utilization of audio/visual tools to effectively present to groups and capable of presenting technical information to other functions or groups both inside and outside of the organization
• Collaborate closely with business stakeholders and development teams to ensure the architecture and design is usable, maintainable, scalable, reliable, extensible, secure, portable and functional.
• Understand, advocate and augment the standards, best practices and architectural principles that guide solution decisions, development environments, tools, and deployment procedures for the enterprise.
• Strong self-starter, motivated, enthusiastic, risk taker, innovative, and customer service oriented with a record of success.
• Excellent organizational and planning skills.
• Ability to cope with the rapid pace and constant change associated with the industry.
• Ability to successfully manage numerous projects simultaneously.
• Ability to communicate effectively, both oral and written, with internal and external contacts.
• Extensive experience or understanding of services technologies and standards, .NET platform, and Web Service Specifications WS
• Technical expertise knowledge in: XML and Web Services, XML, XSLT, SOAP, WSDL, UDDI and GRID.
• Expert in  ASP.NET,VB.NET,XML, CSS, JAVASCRIPT / JQUERY, SQL, Content Management Systems, and GUI Development
• Strong understanding of infrastructure architecture and security architecture concepts.
• Strong command of database design concepts
• Understanding of NoSQL, MS Dynamics CRM technologies and microservices architecture
• Familiarity with an Enterprise Service Bus (ESB) architecture in Microsoft BizTalk or other      platform

Required Professional Competencies

• Customer focused with strong verbal and written communications skills and the ability to interact professionally at all levels of the organization and across multiple technological and business functions.
• Able to teach others and explain complex concepts with clarity, educating through knowledge sharing presentations and written documents.
• Ability to be self-aware and emotionally intelligent, able to give and receive constructive feedback and continue self-development.
• Confidence to challenge the status quo and lead change in the organization.
• Demonstrated understanding of modern architecture and design.
• Mix of creative and technical thinking with a high degree of accuracy and attention to detail.
• Strong knowledge of  IT systems, practices and functional units.
• Strong knowledge of application development, infrastructure and operations.
• Ability to be approachable and develop healthy working relationships across a diverse team.
• Ability to assess a situation, make critical observations and take appropriate risks, using      available information.
• Anticipate downstream technical needs and steer architectural designs to appropriately factor in considerations.
• Strong analytical skills to support independent and effective decisions.
• Be driven for results and work effectively with management, project managers, analysts,      developers, engineers, architects, system administrators, and testers to conceive, design, and deliver successful solutions.
• Able to operate at highly varying levels of abstraction including business strategy, technology strategy, technical design and implementation.

Required Leadership Experience and Competencies

• Provide leadership, promote teamwork, and act collaboratively to meet objectives.
• Experience leading teams and implementing projects with both business and technical      participants.
• Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
• Ability to build consensus with a diverse team in an ever-changing environment.

Preferred Job Skills

• Expert knowledge designing highly redundant, scalable, multi-tier enterprise transaction processing systems from front end to back end.
• Experience with cloud architecture.
• Knowledge of HIPAA security and privacy standards.
• In depth knowledge of healthcare and health plan data structures and business processes and workflows.

Role Summary: 

Our client is currently seeking an individual to join our team that is self-driven and a system troubleshooter at heart. The individual will need to be able to effectively communicate with our clients regarding the system administration and troubleshooting of their systems by monitoring and managing these devices remotely from our Scottsdale office. Additionally, the ideal candidate will need to understand how to set priorities on incoming tasks with minimal assistance. Complete Linux administration and SIEM configuration experience is a must. 

They are looking for a Security Systems Engineer to join the Production Support team. Your primary responsibilities will be designing and implementing best-practice-based configurations and customizations on customer systems, including RSA Netwitness, Cofense Triage, and Mimecast. Other responsibilities will include maintenance, system upgrades, and troubleshooting on these systems as well as internal corporate IT systems as needed. This position is a blend of security engineering as well as system administration.

Responsibilities:

• Providing Engineering support for security-related devices to include SEIM/Log Management, IDS and other security devices
• Administering, upgrading and supporting a variety of systems (Linux, Windows, Network)
• Utilizing progressive troubleshooting skills
• Integrating diverse systems and automating tasks
• Demonstration of understanding advanced networking concepts
• Interfacing directly with customers to understand their needs and provide timely, accurate solutions

Requirements:

• Solid understanding of IT systems, networking, domains, and enterprise applications
• Experience with administration of SIEMs, specifically RSA Netwitness, a plus.
• Ability to identify system faults, triage, troubleshooting, and see issues through to resolution 
• Candidate should be able to react quickly, decisively, and deliberately in high stress situations
• Ability to learn new technologies quickly
• Strong verbal/written communication and interpersonal skills 
• Self-motivated with the ability to work independently, prioritize, and multi-task
• Ability to communicate and coordinate with internal and external customers while working on other complex issues or tasks
• Participate in on-call rotation 
• Experience working in environments with compliance standards such as HIPPA, PCI, or other security compliance standards

Role Summary:

This position requires the candidate to have the knowledge, experience, skills, and initiative to span multiple roles from analyst and requirements lead, to data modeler, to contributor for each of these functions. Candidate will lead or participate in design and requirements sessions with key business users, gathering and documenting business processes and requirements for the system, and act as a liaison between business stakeholders and IT teams.  Candidate will collaborate with the development team to determine best options to meet requirements and meet reasonable deliverable date. This position acts as an expert technical resource to programming staff in the development, testing, and implementation of business processes utilizing CRM platforms.

Responsibilities:  

• Responsible for technical and production support documentation in accordance with department standards and industry best practices
• Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels. 
• Maintain current knowledge on new developments in technology-related industries 
• Participate in corporate quality and data governance programs
• Participate in on-call rotation
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
• Perform all other duties as assigned

Job Functions:

• Review and understand detailed business, functional and technical requirements
• Translate business requirements into conceptual, logical, and physical data models
• Communicate and collaborate with Infrastructure SMEs to design enterprise solutions
• Perform data quality assessment and measurement
• Resolve data integrity issues across stakeholders
• The position requires a full-time work schedule. Full-time is defined as working at least      40 hours per week, plus any overtime as requested or needed to perform job responsibilities

Required Experience/Education:

• 5 years of information systems design, implementation, or integration experience in analysis, programming, query design, and database development, ETL Processes and CRM solutions development
• 3 additional years of experience in the design, implementation, documentation and support of an enterprise-level applications in a complex business environment 
• Bachelor’s Degree in Computer Science/Information Systems, applied mathematics or related fields

Required Skills:

• Advanced experience in data modeling, data management, integration, and data analysis
• Comfortable using Visual Studio, TFS/VSTS, CRM SDK
• Advanced knowledge of Microsoft SQL databases
• Advanced proficiency in SSIS, Data Transformation Services, T-SQL, Redgate, enterprise data modeling and schema change management
• Proficiency in understanding and implementing business workflows and processes 

Role Summary:

This role will provide leadership, architecture, and administrative functions in order to define requirements and create Industrial Internet of Things (IIoT) solutions. Identify and realize opportunities in the acquisition, storage, analysis, and visualization of telemetry data. Integrate telemetry data into line of business systems to streamline and improve decision support platforms. Maintain support of existing architecture including break/fix, upgrades, and platform changes.   

Responsibilities:      

• Maintain a working knowledge of all systems and processes that support the acquisition, storage, analysis, and visualization of telemetry data
• Work closely with the MIS Solution Architects to understand the tactical and strategic plans in order to implement and configure solutions that support the business process and larger organizational strategy
• Work closely with business areas to maintain a mapping of telemetry data to a Global Standardized Asset Model and leverage that model to integrate telemetry data into line of business and centralized data analysis platforms
• Administration and support of existing IIoT infrastructure to include break/fix, upgrades, and platform changes
• Stay current on new business processes and technologies that may affect business-facing services, platform architecture, and service delivery strategies
• Provide thought leadership in IIoT
• Analyze potential business problems and determine MIS, Process Technology and business process portions of proposed solution; manage appropriate action based on proposed solutions
• Interface with other technology development and process control staff for project and system support
• Perform other duties as required

Required Experience/Education/Skills:  

• Bachelor’s degree and eight (8) years of experience in Information Services, Process Technology field including five (5) years of IIoT work experience   

Preferred Experience/Skills:    

• Bachelor’s degree in Engineering, Management Information Systems or other technical area
• Eight (8) years of IIoT work experience
• Experience in requirements development, requirements analysis, and maintenance management

Criteria/Conditions:    

• Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
• Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
• Must be able to work in a potentially stressful environment
• Position is in busy, non-smoking office located in downtown Phoenix, AZ
• Location requires mobility in an office environment; each floor is accessible by elevator
• Occasionally work will be performed in a mine, outdoor or manufacturing plant setting
• Must be able to frequently sit, stand and walk
• Must be able to frequently lift and carry up to 10 pounds
• Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
• This client promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable State laws

Role Summary:

Our client is looking for a motivated and inspired developer who wants to take their skills to the next level in a high-demand and rapidly growing technology. As a Senior Software Developer, you will work onsite in our Chandler office to make an immediate impact as both a developer and a leader in our engineering team. You will be trained in some of the most exciting, cutting-edge technology emerging in the Salesforce ecosystem, and consistently get to work on a wide variety of projects to provide game-changing ROI and innovation to our clients.

Responsibilities:    

• Be a Technical Lead - Take point on projects by tasking out requirements, mentoring other developers, and taking ownership of product delivery to our clients
• Participate in the full-stack development of applications - Leverage best practices to produce high-quality software utilizing cutting-edge technology
• Engage in QA processes - Write unit and integration tests to hit 90% code coverage, while ensuring that all positive and negative cases are addressed
• Contribute to the design and documentation of solutions - Apply expertise to solve problems, and deliver detailed and clear documentation for consumption by clients and other developers

Minimum Qualifications:  

• Familiarity with Angular, Vue.js, React.js, or other similar front-end JavaScript frameworks and libraries
• Experience with Java, C#, or C++
• Expertise in OOP design principles and patterns
• Experience with RDBMS and crafting complex data models
• Knowledge of REST, SOAP, and XML-RPC
• Experience with version control systems, such as Git
• Understanding of unit and integration testing strategies
• The ability to lead and elevate other developers on your team
• Be able to quickly get up to speed with new technologies and tools
• Strong written and verbal communication skills
• Must be a US citizen or have valid Employment Visa, no sponsorship provided

Preferred Qualifications:    

• Node.js or PHP experience
• History of work in software consulting
• Degree in Computer Science or equivalent domain
• Salesforce development experience and certifications
• Experience with IoT and AI applications
• Familiarity with Test-Driven-Development

Employment Benefits:    

Along with an incredibly unique opportunity that offers an unmatched potential for personal and professional growth, our client offers a fun and casual work environment that provides each team member with the best tools and proper support to do amazing and rewarding work. In addition, they offer all employees the following benefits:

• Multiple Health Insurance Plans
• Competitive 401(k) Matching
• Generous Paid Time Off (PTO) Policy
• Flexible Work Schedule
• And so much more! Proud to be an equal opportunity workplace. 

Role Summary:

Our client is seeking a Manager of DevOps to join their DevOps team.  Client is a software-as-a-service (SaaS) company.

Minimum Qualifications:  

• 2 years of practical coding experience with NodeJS
• 2 years of writing backend services and/or monolithic applications
• 2 years of Docker
• 2 years of MySQL/MariaDB and/or Postgres practical usage
• Working knowledge of the CICD workflow and trunk development 
• 2 years of AWS experience
• 1 year of AWS SDK and CLI experience
• 4 years of experience dealing Linux servers supporting your own applications

Preferred Qualifications:    

• Configuration Management using Ansible
• Infrastructure orchestration using Terraform/CloudFormation
• Any AWS Certification 
• Experience writing code for services oriented architectures
• Familiarity with PCI and/or SOC compliance

Role Summary:  

Our client is looking for Full Stack Software Engineers at multiple levels (Junior, Senior, Lead) to join their rapidly growing team. They have the unique opportunity to be part of the quickly growing tech-enabled company that is revolutionizing the real estate market. They are looking for teammates that are passionate about technology. People who will enjoy a collaborative environment, leveraging the newest Azure Cloud technology that will enable our company to make accurate data driven business decisions in real time.

Responsibilities:   

• Building and maintaining an internal home buying platform and customer facing websites, which are built on the latest technologies, including Azure Cloud Services, .NET Core 2.0, ReactJS.
• Streamlining business processes through automation and integration with external application through web services, RESTful APIs and other technologies.
• Contributing to suite of front & back-end automated tests scripts.
• Mentoring junior engineer team members
• Working closely with the Marketing & Business Teams to implement new features.

Role Summary:  

Serves as a DevOps Engineer supporting a dedicated DevOps team. This role will be responsible for applying DevOps best practices and ideas to include testability, repeatability, and automation, and be able to provide skill uplift, knowledge transfer and sharing of DevOps concepts and best practices to various agile team members.

Responsibilities:   

LEVEL 1 – Performs job functions under general supervision or peer review

• Participate in medium sized agile teams
• Utilize knowledge of SDLC best practices and IT operations
• Work with Cloud Technologies – Private, Public, Hybrid, IaaS+, PaaS, SaaS
• Discuss CICD workflow and trunk based development methods
• Code and script using languages such as PHP, Python, Perl, Ruby, Java, etc.
• Put into practice your Docker experience or similar container technologies 
• Work with SDK and CLIs
• Engage with various protocols such as HTTP, SSL, SSH, JMS, JDBC, REST API, etc. 
• Demonstrate proficiency in operating systems, software, and hardware installation/configuration
• Work with teams towards understanding Networks (VLAN, sub netting, routing and switching)
• Leverage version control systems like Git
• Participate in build and release management activities

LEVEL 2 - Performs job functions with moderate supervision and peer review (in addition to level 1 skills)

• Put into practice container concepts and container orchestration
• Incorporate application and infrastructure security best practices
• Look for code vulnerabilities
• Implement continuous test automation across the pipeline
• Evolve CI/CD platforms like Jenkins
• Use SQL and /or NoSQL technologies experience
• Assist with the development of Azure, or similar cloud platforms, SDKs and CLIs
• Establish priorities and adjust work accordingly
• Use a wide variety of open source technologies and cloud services
• Design and develop automation solutions that improve DevOps operations and efficiency
• Assist with implementing test data management processes and tooling
• Develop modern architecture and design patterns to include microservices

LEVEL 3 - Performs job functions with minimal supervision (in addition to levels 1 and 2 skills)

• Maintain container orchestration technologies such as Kubernetes
• Educate key people on security and scalability
• Assist with providing continuous monitoring capabilities
• Design, build and maintain the CI/CD infrastructure and tools
• Leverage CI/CD tools to automate testing and deployment
• Develop backend web services 
• Administer Docker runtime or similar container platforms
• Administer SQL and NoSQL technologies 
• Administer Linux servers supporting applications 
• Participate with others in leveraging VMWare 
• Troubleshoot complex scenarios
• Identify and escalate situations requiring urgent attention
• Use your understanding of networking and storage technologies related to databases
• Implement infrastructure as code related to tooling
• Work with configuration management systems to include Chef, Puppet, and/or Ansible
• Orchestrate database related changes on a CICD Pipeline

LEVEL 4 - Performs job functions with no supervision (in addition to levels 1, 2 and 3 skills)

• Coach others in the adoption of DevOps
• Lead teams in the transformation to DevOps
• Develop staff, including the development and maintenance of training materials for new and existing staff

ALL LEVELS

• Each progressive level includes the ability to perform the essential functions of any lower levels.
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
• Perform all other duties as assigned.

Required Experience:   

LEVEL 1

• 1 Year experience as a DevOps practitioner/engineer
• 1 Year experience Working on or closely with a DevOps team in an agile environment

LEVEL 2

• 3 Years experience as a DevOps practitioner/engineer
• 3 Years experience Working on or closely with a DevOps team in an agile environment
• 1 Year experienced use of DevOps tooling and a clear understanding of DevOps principles

LEVEL 3

• 5 Years experience as a DevOps practitioner/engineer
• 5 Years experience Working on or closely with a DevOps team in an agile environment
• 3 Years experienced use of DevOps tooling and a clear understanding of DevOps principles

LEVEL 4

• 7 Years experience as a DevOps practitioner/engineer
• 7 Years experience Working on or closely with a DevOps team in an agile environment
• 5 Years experienced use of DevOps tooling and a clear understanding of DevOps principles

Preferred Experience:

LEVEL 2

• 1 Year experience coaching others in the adoption of DevOps

LEVEL 3

• 3 Years experience coaching others in the adoption of DevOps
• 1 Year experience as administrator of DevOps tooling and able to take point on DevOps related actionable items

LEVEL 4

• 4 Years experience coaching others in the adoption of DevOps
• 3 Years experience as administrator of DevOps tooling and able to take point on DevOps related actionable items
• 2 Years experience leading DevOps transformations

Required Education:

High School Diploma or GED in general field of study (all levels)

Preferred Education:

Bachelor’s Degree in Computer Science, Information Systems, Business, or related field (All Levels)

Preferred Licenses / Certifications:

DevOps Engineer and/or Site Reliability Engineer

Required Job Skills: (Applies to All Levels)

• Configuration Management skills using Chef or Puppet
• Infrastructure automation skills using Terraform or similar
• CICD pipeline creation using Jenkins or similar
• Manage release workflows using XLRelease or similar
• Proficient using PC
• Proficient in spreadsheet, database, flow charting, and word processing software
• Working knowledge of current software protocols and Internet standards
• Excellent IT troubleshooting skills
• Knowledge of data privacy practices and laws, including HIPAA regulations related to data security
• Willing to work under different technologies and take up new technology responsibilities outside core skills

Required Professional Competencies: (Applies to All Levels)

• Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
• Perseverance in the face of resistance or setbacks.
• Effective interpersonal skills and ability to maintain positive working relationship with others. 
• Proficient Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Working with and managing third parties
• Ability to maintain confidentiality and privacy
• Comfortable with collaboration, open communication and reaching across functional borders
• Ability to work under pressure in a fast paced environment and meet tight deadlines
• Ability to act independently to drive IT goals and change

Preferred Job Skills: (Applies to All Levels)

• Strong Configuration Management skills using Chef
• Strong Infrastructure automation skills using Terraform
• Ability to create CICD pipeline using Jenkins
• Ability to manage release workflows using XLRelease
• Understanding of High Availability and Disaster Recovery
• Any Azure Certification
• Familiarity with Healthcare industry
• Ability to conduct interview sessions

Preferred Professional Competencies: (Applies to All Levels)

• Advanced systems research and analysis expertise
• Solid technical ability and problem solving skills
• Knowledge of Health Care Provider industry

Preferred Leadership Experience and Competencies: (Applies to Level 4)

• Ability to provide mentoring and peer review to team members
• Ability to build lesson plans and deliver to team members
• Ability to lead DevOps transformations

Role Summary:    

The SOC Analyst is part of team that provides 24x7 security monitoring and incident handling. This includes monitoring, reporting, coordination and escalation, where applicable, of events and tracking. The SOC Analyst is responsible for providing effective security monitoring and incident response through triage, investigation, communication, and reporting.  Perform real-time log analysis to provide network and data security. Evaluates the type and severity of security events by making use of packet analyses, and in-depth understanding of exploits and vulnerabilities. Work in a team environment and monitor the health and wellness of network and security devices within the SOC.  This position will be for 3rd Shift - Saturday-Tuesday 9pm-7am.

Essential Job Functions and Responsibilities:

LEVEL 2 - Performs job functions with general supervision

• Evaluate security risk assessments of new systems and upgrades to determine impact to information security
• Weigh business needs against security concerns and articulate issues to management.
• Participate in addressing on-going security needs as part of system/software development processes.
• Facilitate and/or create new procedures and processes that support advancing technologies or capabilities.
• Evaluate high-level project information and assess project components to forecast work effort required
• Provide threat and vulnerability analysis as well as security advisory services
• Identify opportunities to improve procedures and processes that support the adoption of electronic capabilities
• Participate or leads small to medium scoped projects

LEVEL 3 - Performs job functions with minimal supervision

• Act in leadership role in guiding security incident response efforts as they occur.
• Serve as primary operational contact for internal / external customers when needed or in absence of Manager
• Ensure Service Level Agreements between department and operational or technical areas are met
• Provide peer-level review and mentoring to level 1 and 2
• Participate and/or lead large- or complex-technical projects
• Lead, develop and mentor staff by providing opportunities for growth through delegation, training, and assignment to various project teams
• Inform the manager of any issues impacting the efficient and effective performance of the department including system, resource, and informational barriers; Provides timely feedback to team member on performance
• Assist the manager in the day-to-day operations of the department

ALL LEVELS

• Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels.
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
• Perform all other duties as assigned.
• Participate in on-call rotation

Required Work Experience:

LEVEL 2

• 4 Years eexperience in information technology or computer systems
• 3 Years experience in SOC or comparable InfoSec position
• 1 Year experience in project management

LEVEL 3

• 6 Years eexperience in information technology or computer systems
• 5 Years experience in SOC or comparable InfoSec position
• 2 Years eexperience in project management
• 
  

Preferred Work Experience:

• 5 - 15 years of experiences of supporting enterprise system solutions
• 3 - 5 years of experience working in a SOC
• 3 - 5 years of experience supporting high level productions system environments with security emphasis

Required Education:

High School Diploma or GED in general field of study (all levels)

Preferred Education:

Bachelor’s Degree in Computer Science, Information Systems, Business, or related field (All Levels)

Preferred Licenses / Certifications:

SANS GIAC Certified Enterprise Defender (GCED), Incident Handler (GCID), Forensic Analyst (GCFA) , ISC2 Certified Cyber Forensics Professional (CCFP), EC-Council Certified Security Analyst (ECSA), Certified Network Defender (CND), Certified Information Systems Security Professional (CISSP).  Level 2 -one certification, Level 3 - two certifications, Level 4 - three or more.

Required Job Skills: (Applies to All Levels)

• Experience in the use of - IPS/IDS tool(s), Antivirus Software, Web Filtering Software, Familiarity with attack methodologies (identifying and remediation), and  familiarity with Security Domains and Strategies.
• The ability to work across team boundaries to help secure the compute environment by designing system configuration; defining, documenting, and enforcing system security standards.
• The role requires a knowledge of cyber security fundamentals as applied at an enterprise level.
• Maximizes system / application security by monitoring application, network and generalized system events; researching system / application events and patterns; collaborating with supporting IT server, network, storage, DBA and development personnel.
• Enforcing policies; defining and monitoring standards and methodologies, often in collaboration with other IT teams.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes information systems and organization mission by completing related results as needed.
• Reporting system and application operational status by gathering, prioritizing information; managing projects

Required Professional Competencies: (Applies to All Levels)

• Strong analytical skills to support independent and effective decisions
• Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
• Perseverance in the face of resistance or setbacks.
• Effective interpersonal skills and ability to maintain positive working relationship with others.             
• Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Systems research and analysis. Ability to write and present information security training documentation
• Demonstrate the ability to stay current on global threats and vulnerabilities.
• Knowledge of business requirements development and user acceptance testing.
• Maintain confidentiality and privacy
• Analytical knowledge necessary to generate reports based on available data and then make decisions based on reported data

Required Leadership Experience and Competencies:

• Ability to build effective working relationships with a diverse team in an ever-changing environment
• Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation

Preferred Job Skills: (Applies to All Levels)

• Strong knowledge, including hands-on experience with a variety of security monitoring and analytical tools.
• Excellent knowledge of systems monitoring, monitoring concepts, monitoring implementation and reporting.
• Scripting/coding skills
• Ability to perform data analysis – reading, aggregating and interpreting log data from multiple tool sets.Advanced skill in use of office equipment, including copiers, fax machines, scanner and telephones
• Advanced experience with NIST Standards, ISO 27002/BS7799 and COBIT.
• Advanced knowledge of Microsoft Applications and Suites, Windows Server, SharePoint, and Microsoft SQL databases.

Preferred Professional Competencies: (Applies to All Levels)

• Advanced systems research and analysis expertise
• Ability to build lesson plans and deliver lessons to junior team members.
• Solid project management skills
• Solid technical ability and problem solving skills

Preferred Leadership Experience and Competencies: (Applies to All Levels)

• Mentor junior information security members on the concepts of information security