HireRising

Senior Java Developer

Location: Scottsdale

Responsibilities:

  • Work in an Agile environment 
  • Deliver timely project execution and project work products that exceed customer expectations
  • Contribute to functional specifications and detailed design documents for client projects
  • Serve as a technical resource for client projects
  • Maintain awareness of industry trends and emergent technologies


Requirements:

  • At least 8 years experience designing/developing custom solutions using Core Java, Java EE, Spring
  • Experience with high-volume, real-time, event sourcing systems
  • Familiar with time series data stores with high cardinality/dimension (millions)
  • Designed/Developed/Managed ingestion APIs handling millions of events per second
  • Designed/Developed/Managed data stores in petabyte scales
  • Familiar with multi-cloud deployment models (i.e. AWS, GCP, Azure)
  • Experience with full XP, Scrum, and waterfall projects
  • Experience with stream-based data processing
  • Experience with Google Cloud Platform
  • Working understanding of the UML and Agile Modeling
  • Experience with agile software engineering practices such as Continuous Integration, unit testing, TDD, and refactoring
  • Strong knowledge of object-oriented design methodology and software design patterns
  • Excellent communication and team-building skills
  • Willingness to travel when necessary


Nice to Have:

  • Experience with payment systems
  • Working understanding of basic principles of statistics
  • Experience with Hadoop 
  • Experience with Kafka, Elastic Search
  • Experience with Grafana
  • Experience with the ELK stack, Splunk


Preferred Qualities:

  • Friendly, with strong communication skills. Interested in a team-oriented atmosphere
  • Driven to learn new technologies and solve challenging problems.
  • Open to solving problems in a new way
  • Efficiency-minded engineer. Passion for creating and optimizing the most efficient software


Data Scientist II

Location: Phoenix, AZ

Role Summary:

Provide management and leadership to the Big Data project teams. Directs initiatives in the client’s Big Data program. Provides analytical direction, expertise and support for the Big Data program; this includes project leadership for initiatives, coordination with business subject matter experts and travel to mine sites. This will be a global role that will coordinate with site and corporate stakeholders to ensure global alignment on service and project delivery. The role will also work with business operations management to ensure the program is focusing in areas most beneficial to the company.


Responsibilities:

  • Work closely with business, engineering and technology teams to develop solution to data-intensive business problems
  • Supervise internal and external science teams
  • Perform quality control of deliverables
  • Prepare reports and presentations, and communicate with Executives
  • Provide thought leadership in algorithmic and process innovations, and creativity in solving unconventional problems
  • Use statistical and programming tools such as R and Python to analyze data and develop machine-learning models
  • Perform other duties as required


Minimum Qualifications:

  • Bachelor’s degree in an analytical field (statistics, mathematics, etc.) and eight (8) years of relevant work experience, OR 
  • Master’s degree in an analytical field (statistics, mathematics, etc.) and six (6) years of relevant work experience, OR 
  • Proven track record of collaborating with business partners to translate business problems and needs into data-based analytical solutions
  • Proficient in predictive modeling:
  • Linear and logistic regression
  • Tree based techniques (CART, Random Forest, Gradient Boosting)
  • Time-Series Analysis
  • Anomaly detection
  • Survival Analysis
  • Strong Experience with SQL/Hive environments
  • Skilled with R and/or Python analysis environments 
  • Experience with Big Data tools for machine learning, R, Hive, Python
  • Good communication skills


Preferred Qualifications:

  • Doctorate degree in an analytical field
  • Willing and able to travel 20-30% or more 

 

Criteria/Conditions:

  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English 
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment 
  • Position is in busy, non-smoking office located in downtown Phoenix, AZ
  • Location requires mobility in an office environment; each floor is accessible by elevator 
  • Occasionally work will be performed in a mine, outdoor or manufacturing plant setting
  • Must be able to frequently sit, stand and walk 
  • Must be able to frequently lift and carry up to ten (10) pounds 
  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required 
  • Client promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable State laws 


Salesforce Developer

Location: Scottsdale, AZ

Role Summary:

Our client is seeking an experienced Salesforce Developer.


Essential Functions:

  • Work with IT project managers, business analysts, and senior software developers to evaluate project requirements, create technical designs and implement changes within the Salesforce instance
  • Manage applicable phases of systems implementations (e.g. configuration, customization, integration, data migration).
  • Participates in software specification, gap analysis, and requirements analysis.
  • Develops and refines of proofs-of-concept to confirm requirements.
  • Testing, including defining/supporting user acceptance testing (UAT) and gathering feedback from pre-release testers.
  • Ability to log, track, and manage issues, bugs, and enhancement/ features requests logged in JIRA.
  • Participate in software release and post-release activities, including end-user training and support (e.g. developing demos).
  • On-going systems administration, maintenance, and support functions.
  • Ability to follow and work within project work plans and timelines to meet changing needs and requirements.
  • Capture, mitigate and /or escalate issues in a timely fashion.
  • Ensure consistency of specifications across sub-systems.
  • Write and/or review deliverables, end-user guides, support documentation.
  • Additional projects such as web development, as assigned.


Qualifications:

  • Bachelor’s degree in computer science strongly preferred. 5 or more years of progressive development will be considered in place of a degree.
  • 1 or more years of object oriented programming experience: Java or C# preferred.
  • Salesforce experience required: Apex classes and triggers, SOQL, or Visual Force.
  • Experience with relational databases a strong plus: SQL queries, views, and stored procedures.
  • Experience with web applications a strong plus: HTML, Javascript, XML, web services (SOAP or REST).
  • Experience with entire software development lifecycle (Agile, SDLC, Iterative).
  • Proven experience with integrated systems required.
  • General Programming Skills.
  • Software Performance Tuning.
  • Software Design, Debugging, Development, Documentation, and Testing.
  • Strong analytical and problem solving skills.
  • Flexibility and attitude to achieve tight deadlines.
  • Solid, detail-oriented documentation skills.
  • Strong balance of business and technical skills and ability to “translate” technical concepts clearly to non-technical decision-makers.
  • Rapidly adapt and respond to changes in environment and priorities.
  • Ability to work with a complex stakeholder group across geographical boundaries.
  • Ability to work creatively, propose ideas and contribute to working groups.

Full Stack Developer

Location: Scottsdale, AZ

Role Summary:

Our client is looking for a full stack developer with an emphasis in .NET Core and Micro services to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.


Responsibilities:

Included in position but not limited to:

  • Working with development teams and product managers to ideate software solutions
  • Design client-side and server-side architecture
  • Build the front-end of applications through appealing visual design
  • Develop and manage well-functioning databases and applications
  • Write effective APIs using CRUD and RESTFUL practices
  • Test software to ensure responsiveness and efficiency with automated solutions
  • Troubleshoot, debug and upgrade software across multiple platforms
  • Participate in Pen testing and companywide hackathons
  • Build features and applications with a mobile responsive design
  • Write technical documentation
  • Work with data scientists and analysts to improve software


Requirements:

  • Proven experience as a full stack developer or similar role with experience in microservices environments 
  • Experience developing desktop, web and mobile applications
  • Familiarity with at least 2 or more common stacks and prepared to outline in interview
  • Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery, Blazor, Angular)
  • Knowledge of multiple back-end languages (e.g. C#, VB.NET, PHP, C++) and JavaScript frameworks (e.g. Angular, React, Node.js)
  • Familiarity with databases (e.g. SQL Server, MySQL, MongoDB), web servers (e.g. Windows Server IIS) and UI/UX design
  • Excellent communication and teamwork skills
  • Great attention to detail
  • Organizational skills
  • An analytical mind
  • Degree in relevant field or portfolio showcasing skill level


Preferred Skills:

  • .NET Core proficient
  • Blazor ready
  • Azure / AWS
  • Progress Telerik
  • SSRS
  • Experience with SQL Server sprocs
  • Familiarity with MS Access
  • Big Data concepts and architecture
  • OOP Methodology / Microservices
  • Team First mindset with drive and passion to make a difference

Infrastructure Manager

Location: Scottsdale, AZ

Role Summary:

The Infrastructure Systems Manager's primary responsibility is to oversee the streamlined operation of the Infrastructure Systems team and ensure it aligns with the business objectives of the organization. This position is responsible for infrastructure, performance, availability, incident, capacity, configuration, and change-management processes and for the tools, vendors, and resources to support 24×7 uptime and availability SLAs. The candidate must have in-depth, hands-on technical skills in networking Azure, Office 365, VMware, Networking and Identity management,  appreciating the impact of how these backend technologies serve front end applications, corporate functions, and business process to enable our customers.


The ideal candidate will have experience in working with Home Building previously (preferred but not essential), will have had experience in supporting and managing ITSM processes. Further they will have excellent management skills, providing leadership, coaching and mentoring as part of their daily activities. An exceptional sense of customer service is needed to both provide an example for the team and engage with the organization. As this is a business facing role, they will also have excellent communication skills and be able to quickly articulate progress to business users from line level to Senior Management.


The candidate will also have experience in managing geographically dispersed environments from a central location. Our environment includes 1 corporate office, 2 datacenters, cloud infrastructure,  17 divisional offices and 300 sales offices, all of which are managed from the Phoenix HQ. Experience in ensuring availability, management and maintenance of an environment as dispersed and complex as this is strongly preferred.


Responsibilities:

  • Leads development, documentation and maintenance of IT infrastructure policies, procedures, and standards across the IT department 
  • Monitors and routinely audits compliance to all IT infrastructure procedures and policies, and ensures consistency of internal controls across IT infrastructure 
  • Monitors all IT infrastructure to ensure uptime requirements are met, measured through service level agreements 
  • Manage operations of a hybrid cloud infrastructure team
  • Manage 3rd party service providers, e.g., NOC, security, engineering, ISP
  • Provides oversight and ownership for all IT infrastructure and dependent systems 
  • Assist in system and software architecture and design to ensure that IT infrastructure platforms are appropriately scaled at all times 
  • Produce and maintain IT infrastructure best-practices for IT infrastructure staff, and oversee training 
  • Author and exercise the information technology disaster recovery and business continuity plans
  • Integrate continuous improvement processes through the use of metrics and trends to drive availability, scalability and high performance
  • Manages several simultaneous projects and other related tasks, as assigned. Interact with various internal and external groups to facilitate successful project completion.
  • Maintains key infrastructure support systems such as Identity and Access Management, Inventory, Patching, Anti-Virus, Printing, Mobility 
  • Facilitates compliance controls and audits as part of SOX guidelines 
  • Support and participate in the investigation of security incidents, identifying root, technical, contributing or organizational causes, and implement preventive actions where necessary 
  • Has accountability for performance, development and coaching of staff (i.e. hiring, performance management, salary increases, etc.).
  • Serves as an escalation point for all Service Desk and Infrastructure support 
  • Ensures collaborative working practices are implemented and encouraged within the team, across the team, and with business partners.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking current practices; participating in professional societies.
  • Other duties as assigned.  Regular attendance is required to fulfill the essential functions of the job.


Requirements:

Essential:

  • Minimum of 10 years' experience with Microsoft Windows Servers 2012-2019 infrastructure including Active Directory, Group Policy, DNS, DHCP management and implementation
  • Implementation and support:
  • Cloud services - Office 365 with Enterprise Mobility & Security, Azure Web resources
  • VMware virtualization (ESX, vCenter, SRM) on converged platforms (HPE Synergy                           preferred) 
  • Datacenter core networking, branch networking, and remote access VPN. Edge networking technologies including SDN, MPLS, DMVPN
  • Cisco\Meraki networking, routers, client-access switches, wireless technologies, and network segmentation.
  • Strong understanding of SOX compliance, IT audit processes and security processes.
  • Additional experience with HP Nimble, Brocade, Avamar, Veeam, HP servers, Anti-Virus platforms, Citrix, SCCM, Antivirus, iSeries, SQL Server, security certificates, and system monitoring tools preferred
  • Excellent written and verbal communication skills including technical writing skills.
  • Proven experience in managing technical engineering and support teams.
  • Advanced understanding of ITIL methodologies and processes.
  • Knowledge of basic principles of Project Management (PMI or similar methodologies).
  • Identifies risks, issues, decisions and assumptions and resolves or escalates them appropriately.
  • Is highly driven towards on-time, on-budget deliverables that meet the company’s objectives.
  • Work is performed in an office environment; continuous contact with other staff and the public is necessary.
  • Is able to manage expectations across multiples cross functional teams
  • Occasional travel throughout the country may be required.
  • Able to work and operate from client’s corporate office.
  • Able to sit for extended periods; frequently stand and walk; normal manual dexterity and hand-eye co-ordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, etc.


Preferred:

  • Experience of Home Building Industry (or a closely aligned industry)


Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 7 years of IT experience with an in depth knowledge of IT infrastructure, networking methodologies and VMWare and Windows platforms
  • 3+ years of IT management experience 
  • 2+ years’ experience developing and leveraging PowerShell scripts to automate tasks
  • ITIL training and qualifications
  • 10+ years progressive work experience in information technology infrastructure roles will be considered in lieu of formal education.

Lead Software Engineer

Location: Tempe, AZ

Role Summary:

Our client is seeking a Lead Software Engineer to lead the development efforts of their line of business applications. This position involves at least 60% hands-on development in Java Technologies (Open Source Java, Spring Boot, Angular, MySQL). The Lead along with the Two-Pizza Development team has complete ownership (Cradle to Grave: Dev, QA, Infrastructure, Release, Support, Recruiting) for the assigned application suite.


Candidates must have a pragmatic approach to application architecture and a passion for technology and incremental delivery in a fast-paced environment. Ideal role split: Hands-on Development (60%), Application Architecture (20%), SDLC Process (5%), Infrastructure/Release (5%) and Employee Management (10%).


Responsibilities:

  • Implement high quality code in an agile, test-driven development environment utilizing Java Stack
  • Assist Technology Manager with TRD (Technical Requirements Definition) Process
  • Work with development team to map technical requirements into architecture and technical design tasks.
  • Work with development teams (onsite/offsite, vendor) to plan releases and ensure the team delivers on the committed plan
  • Partner with SBS platform team to build and utilize core platform capabilities
  • Collaborate with core SBS teams on shared services such as Infrastructure, Security and Operations
  • Execute performance and scalability analysis as needed
  • Manage and mentor development staff of varying experience levels


Required Qualifications:

  • 8+ years overall software development experience, last 5 years hands-on experience in Java Stack (Open Source Java, Spring Framework, Spring Boot)
  • 2+ years experience leading a development team 
  • Experience with JavaScript frameworks like Angular SPA
  • Front-end web experience with HTML5, JavaScript, JQuery, AJAX, HTML5, CSS3
  • Strong experience developing effective APIs and REST/SOAP web services 
  • Deep understanding of server-side, middle-tier technologies, and relational databases/SQL
  • B.S. in Computer Science or equivalent 
  • Strong leadership and communication skills


Preferred Qualifications:

  • Agile SDLC processes (Kanban/XP)
  • Microservices and Distributed architectures
  • NoSQL experience
  • Experience working with Vendor Software Development Teams
  • Ability to think strategically and act tactically
  • Strong customer focus and owner mindset 
  • Proven track record of delivering high quality Software Products

Manager Digital Innovation

Location: Phoenix, AZ

Role Summary:

The Manager Digital Innovation will be responsible for leading the investigation into evolving concepts / technologies that may create a strategic advantage for our client. Works closely with the Chief Innovation Officer to create and implement an innovation strategy, then rollout a process to assess, test, monitor, evaluate, and transition the successful initiatives to functional teams. Coordinate with management and application architects to design system solutions and create implementation and support models for secure software technologies


Responsibilities:

  • Gather, generate and document ideas, proposed solutions and initiatives from a wide variety of internal and external sources by attending industry conferences, reading articles and journals, conducting brainstorming workshops, interfacing with universities and other research organizations, and partnering with vendors
  • Identify future trends (e.g. blockchain, AI, ML ) to assess their potential impact on and cost/benefit to the company, documenting for discussion and evaluation.                                              
  • Assist the CIO to identify, prioritize and communicate the innovation strategies, and support the CIO to articulate, socialize and execute the vision throughout the organization
  • Create a pipeline of ongoing innovation ideas through a repeatable innovation process. Establish and maintain a framework for collecting, tracking, evaluating, and testing/vetting ideas, interfacing with universities and other research organizations, and partnering with vendors.
  • Build relationships with personnel within the company to explore the feasibility and benefit of new technologies / products. Oversee pilot / proof-of-concept efforts and subsequent transition to functional teams.
  • Advocate for innovation and build support (including budgetary) across the organization. Develop skills in employees to support creative thinking and innovation.
  • Perform other duties as required


Minimum Qualifications:

  • Bachelor’s degree and
  • Eight (8) years of experience in Science, Technology, Engineering, Math or a related field, including five (5) years of experience in Innovation Research and/or Management Consulting in the manufacturing or natural resources industry.  


Preferred Qualifications:

  • MBA
  • Experience with innovation methods and tools
  • Strong interpersonal skills
  • Creative and able to think broadly
  • Experience in product development
  • Experience functioning in an Agile organization
  • Public speaking and workshop presentation experience


Criteria/Conditions:

  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • Work is performed primarily in an office setting, and occasionally in an outdoor or plant environment.
  • Personal protective equipment is required when performing work in an outdoor or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and other protective equipment as required.
  • This client promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable State laws.

Senior IT Security Engineer – Applications & Cloud

Location: Phoenix, AZ

Role Summary:

Under moderate supervision, executes security controls, defenses and countermeasures to intercept and prevent internal or external attacks or attempts to infiltrate company data or systems. Investigates attempted or successful efforts to compromise systems security and designs countermeasures. Develops, implements, administers, and maintains policies and procedures for ensuring the security and integrity of company data and systems. Audits information systems, platforms and operating procedures in accordance with established corporate standards for efficiency, accuracy and security. 


Responsibilities:

  • Implement control systems solutions including, but not limited to, Identity and Access Management (IAM), Data Loss Prevention (DLP), Anti-Exploitation, Next Generation Firewalls, Intrusion Prevention Systems (IPS), Network Access Control (NAC), Public Key Infrastructure (PKI), Virtual Private Network (VPN), Malware Analysis, and Application Whitelisting
  • Transfer completed solutions to operational support teams
  • Respond to operation support issue escalations and resolve problems impacting performance and availability
  • Investigate security incidents and perform penetration testing to determine vulnerabilities and appropriate controls to prevent, detect, or respond to future events
  • Research developments in the security industry; assess organization’s needs; propose options and drive improvements of techniques, methodologies, services and technologies
  • Perform other duties as requested


Minimum Qualifications:

  • Bachelor's degree in Information Systems or related field and eight (8) years of experience in Security Systems technologies, OR
  • Master's degree in Information Systems or related field and six (6) years of experience in Security Systems technologies
  • Strong problem-solving and analytical skills
  • Familiar with security regulations and standards
  • Excellent communication skills including written, verbal, presentation and facilitation skills


Preferred Qualifications:

  • Certified Information Systems Security Professional (CISSP) Certification
  • Experience with Identity and Access Management (IAM), Privileged Access Management (PAM) and/or Privileged Identity Management (PIM)
  • Experience with Azure Active Directory
  • Experience with CASB


Criteria/Conditions:

  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • Position is in busy, non-smoking office located in downtown Phoenix, AZ
  • Location requires mobility in an office environment; each floor is accessible by elevator
  • Occasionally work will be performed in a mine, outdoor or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
  • Must be able to frequently sit, stand and walk
  • Must be able to frequently lift and carry up to ten (10) pounds
  • Ability to work for hours at a time in front of a computer and keyboard utilizing Microsoft desktop tools
  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
  • • This client promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable state laws

Senior Director of Data Science

Location: Scottsdale, AZ

Role Summary:

The Sr Director of Data Science will report directly to the Chief Strategy and Innovations Officer and closely collaborate with an established analytics leadership team to define and deliver an analytics roadmap. The successful candidate will use their expert-level leadership and collaborative skills to influence the organization by helping implement a culture of mathematical rigor, experimentation and efficient & effective iteration that focuses on driving business performance.


Responsibilities:

  • Conduct advanced analytics leveraging predictive modeling, machine learning, data mining, data visualizations, simulation, and optimization; interprets disparate data/complex data sets/ structured and unstructured data and other techniques to deliver insights or develop analytical solutions to achieve business objectives
  • Act as a technical thought leader in collaboration with the analytics leadership team, helping to set the strategy and standards for data science and advanced analytics
  • Work with senior leaders from all functions to explore opportunities for using advance analytics
  • Provide technical leadership, coaching, and mentoring to talented data scientists and analytics professionals
  • Guide data scientists in the use of advanced statistical, machine learning, and artificial intelligence methodologies
  • Guide the work of other data scientists to provide support and assistance, while also ensuring quality
  • Define data science methodology for more complex business problems
  • Partner with the team’s Technology Manager and data engineers to enable appropriate data flow/data model, development tools/technology, rapid prototyping and inform the design of analytics products
  • Partner with domain experts to verify model capabilities and translate modeling outputs from statistical inferences into business language
  • Coach and Develop employees on all levels about data science tools and methodologies


Qualifications:

Required:

  • This position requires a minimum of 10 years of progressive advanced analytics experience, developing predictive mathematical models and algorithms.
  • Proven knowledge of various databases with ability to code in Python, R, and SQL is required.
  • Hands on experience with Machine learning and AI (ie: random forest, linear regression, cluster analysis, XG Boost, etc.) is required
  • Experience with data integration, profiling, cleansing and normalization: structured, unstructured, 3rd party is necessary.
  • Strong proficiency with data visualization techniques is necessary.
  • Proven knowledge of statistical inference is needed.
  • Ability to frame solutions to complex problems is vital.

 

Preferred:

  • Image recognition and natural language processing preferred.
  • Experience with simulation, network optimization, and workflow analysis is preferred.
  •  

Standard:

  • Advanced proficiency in Microsoft Office, including Word, Excel and PowerPoint is required.
  • Demonstrated ability to communicate across all levels of the organization is necessary; must be able to clearly articulate technical ideas to a non-technical audience both verbally and in writing.
  • Ability to work independently and in a team is vital.
  • The ability to multi-task, and manage multiple projects to meet various deadlines simultaneously is required.
  • The ability to work efficiently under pressure, accurately meet deadlines, present a professional demeanor and work well independently is essential.
  • Customer service skills, including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude are essential.
  • In addition, organizational and problem solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential. Maintaining confidentiality, treating others with respect and upholding Company values are key attributes.


Educational Requirements:

Master’s degree in Computer Science, Applied Mathematics, Quantitative Economics, Statistics, Engineering, Physics, Applied Sciences or related field. PhD preferred.

Chief Information Security Officer (CISO)

Location: Phoenix, AZ

Role Summary:

This is the top information and cyber-security executive in the company. The CISO will oversee and coordinate global security strategy and drive cyber-risk governance across the company, including efforts around security operations, cyber threat intelligence, security architecture, and program management.  The CISO will be the primary liaison and change agent for all security matters associated with information technology, operations, engineering, human resources, communications, legal, risk, and facilities management.


Responsibilities:

  • Oversee and develop a team of security managers and strategic vendors who safeguard the company’s assets, intellectual property, data and computing systems.
  • Overall accountability to set the vision and establish direction for the global cyber security program that is clearly aligned with the strategic objectives and priorities of client and its businesses.
  • Manage the development and implementation of global security policy, standards, guidelines and procedures to ensure ongoing maintenance of the cyber security program.  Physical protection responsibilities will include asset protection, access control systems, video surveillance, and more.  Information protection responsibilities will include data privacy and protection, mobile and endpoint security, threat detection and hunting, vulnerability management, application security architecture, identity and access management, cyber resiliency, network security architecture, network access and monitoring policies, employee education and awareness, and more.
  • Collaborate with the executive team to prioritize security initiatives and spending based on appropriate risk management and/or financial methodology. Prepare and present regular board-level reporting to create awareness of emerging risks and the company’s cyber preparedness.
  • Oversee incident response planning, as well as the investigation of security breaches, and assist with disciplinary and legal matters associated with such breaches as necessary.
  • Maintain relationships with local, state and federal law enforcement and other related government agencies.
  • Perform other duties as required.


Minimum Qualifications:

  • Bachelor’s degree in Computer Science, MIS, Cyber Security or related field
  • Fifteen (15)+ years of total experience in Information Technology, including ten (10)+ years of experience in security leadership and management to include,
  • Collaborative management style
  • An intelligent, articulate and persuasive leader who can serve as an effective member of the senior management team and who is able to communicate security-related concepts to Executives, Board of Directors and a broad range of technical and non-technical staff
  • Experience with business continuity planning, auditing, and risk management, as well as contract and vendor negotiation
  • Knowledge of pertinent law and the law enforcement community
  • Demonstrated ability to manage and mentor large complex teams, including teams using a mix of in-house professionals, outsourced providers, and contractors
  • Demonstrated experience in a mixed Information Technology and Operating Technology environment


Preferred Qualifications:

Experience in:

  • Selecting and managing outsourced business partners
  • Providing input on the security and risk implications from business and technology transformation activities
  • Leading security technology changes, and providing direction to teams on project issues
  • Cloud and on-premise information security challenges and developing programs to address cyber and security risks
  • Working in a distributed business environment, including working with offshore and remote business leaders and teams
  • Working with compliance functions and teams
  • Providing executive level feedback and communication on relevant current security and cyber topics, current program objectives and progress, and risks associated with business decisions or initiatives
  • Demonstrating compliance with industry leading practices for cyber-security


Criteria/Conditions:

  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • Some travel to all global operating locations will be required in this position
  • Project demand will dictate varied work hours
  • Position is in a busy, non-smoking office located in Phoenix, AZ
  • Location requires mobility in an office environment; each floor is accessible by elevator
  • Occasionally work will be performed in a mine, outdoor or manufacturing plant setting
  • Must be able to frequently sit, stand and walk
  • Must be able to frequently lift and carry up to ten (10) pounds
  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
  • This client promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable State Laws

Security Systems Engineer

Location: Scottsdale, AZ

Role Summary:

Our client is seeking an individual to join their team that is self-driven and a system troubleshooter at heart. The individual will need to be able to effectively communicate with clients regarding the system administration and troubleshooting of their systems by monitoring and managing these devices remotely from client’s Scottsdale office. Additionally, the ideal candidate will need to understand how to set priorities on incoming tasks with minimal assistance. Linux administration and SIEM configuration experience is highly desired.  


Your primary responsibilities will be designing and implementing best-practice-based configurations and customizations on customer systems, including RSA Netwitness, LogRhythm, Microsoft Sentinel, Mimecast, and more. Other responsibilities will include maintenance, system upgrades, and troubleshooting on these systems as well as internal corporate IT systems as needed. This position is a blend of security engineering as well as system administration.


Responsibilities:

  • Providing Engineering support for security-related devices to include SEIM/Log Management, IDS and other security devices
  • Administering, upgrading and supporting a variety of systems (Linux, Windows, Network)
  • Utilizing progressive troubleshooting skills
  • Integrating diverse systems and automating tasks
  • Demonstration of understanding advanced networking concepts
  • Interfacing directly with customers to understand their needs and provide timely, accurate solutions


Requirements:

  • Solid understanding of IT systems, networking, domains, and enterprise applications
  • Experience with administration of SIEMs, specifically RSA Netwitness, a plus.
  • Ability to identify system faults, triage, troubleshooting, and see issues through to resolution 
  • Candidate should be able to react quickly, decisively, and deliberately in high stress situations
  • Ability to learn new technologies quickly
  • Strong verbal/written communication and interpersonal skills 
  • Self-motivated with the ability to work independently, prioritize, and multi-task
  • Ability to communicate and coordinate with internal and external customers while working on other complex issues or tasks
  • Participate in weekly on-call rotation 
  • Experience working in environments with compliance standards such as HIPPA, PCI, or other security compliance standards

Senior Data Engineer

Location: Scottsdale, AZ

Role Summary:

Under minimal supervision, the Senior Data Engineer is responsible for the design, build and implementation of cloud-based analytics platform which includes an MPP Enterprise Data Warehouse and other Big Data technologies.


Responsibilities:

  • Contributes to the strategic direction and decision making related to Data Warehousing, Big Data and Data analytics in close collaboration with Technical Leadership.
  • Designs and develops high performance distributed data warehouse, distributed analytic systems and cloud architecture
  • Develops, launches and maintains efficient and fault tolerant, batch and streaming, data pipelines (ETL/ELT) to populate databases and object stores from multiple disparate data sources
  • Develops complex data calculations through data integration tools and scripting languages
  • Designs and implements data quality metrics, standards, guidelines; automates data quality checks / routines as part of data processing frameworks; validates flow of information
  • Determines Data Warehousing and Big Data infrastructure needs, including but not limited to, automation of system builds, security requirements, performance requirements and logging/monitoring in collaboration with DevOps engineers
  • Troubleshoots complex data and performance related issues; implements adjustments, documents root cause and corrective measure; transfers knowledge to operations support team
  • Documents standards, best practices and technical specifications. Facilitates in design and code review sessions and provides feedback and mentorship to peers
  • Provides technical assistance to junior data engineers
  • Collaborates with broader analytics team and internal IT partners
  • Participates in the development of complex cross application architectures in collaboration with cross functional teams
  • Implement advanced analytics and data science models and automates complex analysis at scale
  • Stays current on the latest industry technologies, trends and strategies
  • Assists employees, vendors or other customers by answering questions related to Data Warehousing and Big Data processes, procedures and services
  • Completes work in a timely and accurate manner while providing exceptional customer service
  • Provides Tier 3 support and create run books to mentor Tier 1 and Tier 2 support staff
  • Other duties as assigned


Requirements:

  • This position requires a minimum of eight years of progressive database development and integration experience.
  • Proven understanding of logical and physical data modeling is imperative.
  • Ability to translate a logical data model into a relational or non-relational solution is necessary.
  • Understanding of multiple relational (RDMS) and non-relational (NoSQL) data platforms is needed.
  • Expert level SQL experience is required. Advanced scripting knowledge with SQL, Python, Java or R is necessary.
  • Advanced experience in SQL tuning, indexing, distribution, partitioning, data access patterns and scaling strategies is needed.
  • Expert experience with data integrations and data processing for business intelligence and analytics workloads is required.
  • Advanced experience with AWS S3 or other distributed object stores, MPP Data Warehousing, (e.g. AWS Redshift), Elastic MapReduce a plus.
  • Hands-on experience in database development using views, SQL scripts and transformations is needed.
  • Proficient with Microsoft office, including skills with Word and Excel, is necessary.
  • Experience working with large complex data sets.
  • Understanding of Software Development Life Cycle (SDLC) methodologies such as Agile and Waterfall is needed.
  • Proven analytical problem solving and decision making skills is critical.
  • Proven ability to communicate across all levels of the organization is necessary; must be able to clearly articulate technical ideas to a non-technical audience both verbally and in writing.
  • Ability to work independently and in a team is vital.
  • Customer service skills including the ability to manage and respond to different customer situations while maintaining a positive and friendly attitude is essential.
  • The ability to multi-task, and manage multiple projects to meet various deadlines simultaneously is required.
  • The ability to work efficiently and accurately under pressure, meet deadlines and present a professional demeanor is essential.
  • In addition, troubleshooting and organizational skills with a can-do attitude and the ability to adjust to changing requirements are essential.


Educational Requirements:

  • This position requires a Bachelors Degree in Computer Science, Computer Information Systems or related or equivalent experience.
  • Data or cloud related certifications are a plus.

VP of Data Strategy

Location: Scottsdale, AZ

Role Summary:

Our client is seeking a data and analytics developer. This role is intended to bridge the data science and application development teams, and would be a good opportunity for either a strong developer looking to get into data science, or a data scientist looking to broaden their technical knowledge.


Our client is a leading alternative investment management firm with $10 billion in AUM across residential real estate, mortgage finance, and credit strategies.  Their real estate platform has invested nearly $3 billion across three single-family rental funds and related separately managed accounts, creating the third largest owner and operator of single-family rentals.  The real estate platform comprises ~900 employees.


Key Responsibilities:

  • Sourcing raw data from SQL databases, cleaning and validating data.
  • Using in house analytic platforms and libraries to value and bid portfolios, evaluate performance, and build models for the real estate business.
  • Evaluate and integrate third party analytics and data.
  • Assist with migration of apps and code libraries onto AWS.


Requirements:

  • Undergraduate degree in a quantitative subject, a graduate degree is preferred. At least 2 years of experience with ETL processes in Python and SQL. Should demonstrate familiarity with typical data analysis, modeling, and visualization tools and libraries (e.g., pandas, scipy, sklearn, numpy, statsmodels, tensorflow, and Jupyter).
  • Strong communication skills with an ability to present data and analysis clearly and professionally to other quants and to non-quantitative end-users.
  • The ideal candidate will take ownership for responsibilities, both for tasks assigned and for projects identified and pursued independently by the candidate. 
  • The candidate should be a collaborative team player who is highly professional, respectful, and honest. As part of the broader SFR Analytics team, the candidate should be open to new ideas and willing to roll up their sleeves with colleagues to do what it takes to get the job done well.
  • The candidate should show aptitude to understand and analyze problems and apply critical thinking to ensure accuracy of solutions.


Additional Information:

This position offers the opportunity to join a collegial, entrepreneurial firm committed to the personal and professional growth of its team members and to maintaining a positive, encouraging work environment where people enjoy working together. The company offers a comprehensive benefits and perks package, including: 

  • Competitive base salary and bonus
  • Long-term incentive compensation program
  • 401(k) plan with an employer match 
  • Health insurance with significant employer contribution
  • Paid Time Off (PTO) program

Business Operations Manager

Location: Scottsdale, AZ

Role Summary:

Our client is looking for a Business Operations Manager for its Tempe, AZ corporate office. This position will work closely with various cross-functional business partners to support the administration of pricing responses for new customer business opportunities as well as supporting the maintenance and alignment of product cost models.


Essential Duties and Responsibilities:

  • Support assessment of new business opportunities working in direct support of business owner to develop and communicate accurate cost structure and strategic pricing options.
  • Support ad hoc business analysis including development of pricing strategies to fill empty assets.
  • Maintain and augment the product(s) cost model. Utilize all key data systems at client.
  • Develop and maintain assembly cost models.
  • Build up cost model and cost database repository and provide package cost estimates and manufacturing readiness inputs to business unit, engineering and factory.
  • Support critical meetings with internal cross functional teams on product / package costing.
  • Participate in pricing discussions with sales and business units discussing should cost and price targets.
  • Develop relationships with factory, sales and business units to ensure alignment with industry and customer trends.
  • Support corporate strategy to enable pricing flexibility through education and analysis of turnkey costing and pricing strategies.


Required Qualifications:

  • BS degree in Engineering; Electrical Engineering preferred. Significant pricing experience will be considered in lieu of a degree in Engineering.
  • A minimum of 3 years of relevant experience in a technical or business capacity in the semiconductor industry.
  • Direct experience and/or strong familiarity with semiconductor packaging opportunities.
  • Demonstrated understanding of manufacturing processes, raw materials and cost structures.
  • Demonstrated product cost modeling and analysis skills.
  • Advanced Excel usage for building and automating financial cost models, ROI analysis and large data set manipulations.
  • Strategic thinker with a proven ability to translate technical requirements/issues into business context or vice versa.
  • Proficiency in Excel, PowerPoint and other MS Office software required. Knowledge and past experience with JMP is a plus.
  • Position requires ability to work independently and to multi-task, excellent communication and presentation skills and working across functional groups as well as cross-culturally.
  • Strong technical orientation and emphasis on manufacturing is a plus.
  • Must be highly organized, possess keen attention to detail and be able to successfully manage projects.
  • Must be able to communicate at all levels within client and customer organizations.
  • Must be flexible to travel up to 5% of the time domestically and/or internationally.


Preferred Qualifications:

  • Demonstrated experience with an ERP system. SAP experience is preferred.

Workforce Leader

Location: Phoenix, AZ

Role Summary:

The Workforce Leader oversees all Workforce Analysts at multiple locations, supporting several clients. Understanding of business requirements and the ability to negotiate to provide realistic work levels, reporting metrics and outcomes are critical in this role. This person is responsible for the Workforce Analysts activities including monitoring, reporting and analysis of incoming volume patterns through a workforce management and planning system application. This individual is responsible for partnering with various business leaders in each line of business to provide accurate forecasting, intraday production monitoring, and workforce planning statistics. The Workforce Leader ensures the Workforce Analyst team provides planning and scheduling for optimal service levels to ensure performance guarantees are met. This individual will generate daily, weekly, monthly, and quarterly reporting while identifying trends and providing analysis. The Workforce Leader will ensure the Workforce Analyst team executes the intraday service level plan and communicates with all levels of management regarding operational issues and impacts. The successful person will have excellent negotiation, communication and excel skills and understands the operational needs of the business. 


This position will be responsible for the following:

  • Overall performance of the Workforce Analyst team
  • Shared responsibility for client satisfaction
  • Utilize workforce management software to research and analyze historic records of volume, workload and performance to identify trends and patterns resulting in accurate planning and forecasting.
  • Perform various ad hoc analyses; formulate conclusions and present conclusions to senior leadership.
  • Generate intraday, daily, weekly, quarterly, and monthly contact center reports.
  • Manages Key Performance Indicators, including (but not limited to): Service Level, Occupancy, Abandonment %, ASA and AHT.
  • Provide optimal resource planning, scheduling and identifies new schedule methods, strategies and opportunities.

Essential Duties and Responsibilities:

  • Ensures team monitors and measures call volumes and performance of the Contact Center to assure the highest effort of productivity.
  • Review business requirements to define metrics that are realistic, actionable and meet client expectations.
  • Utilize workforce management software to research and analyze historic records of volume, workload and performance to identify trends and patterns resulting in accurate planning and forecasting.
  • Prepares and maintains Contact Center reporting, including individual, team, and department statistics.
  • Monitors and analyzes real-time volume patterns across multiple lines of business to determine appropriate staffing adjustments and recommendations toward meeting performance guarantees.
  • Provides analysis of full-time equivalent (FTE) and position capacity for the staffing planning process, specifically staffing (permanent headcount) and scheduling (situational headcount).
  • Reviews analysis of records and actual call volumes compared to forecasted call volumes to make recommendations to achieve customer satisfaction.
  • Studies departmental work, vacation, and absence records for ongoing historical trend analysis and forecasting purposes.
  • Identify, track, monitor and report system anomalies and processes.
  • Perform various ad hoc analyses; formulate conclusions and present conclusions to management.
  • Make necessary adjustments to workforce management software to appropriately track the productivity of Contact Center Specialists.
  • Generate intraday, daily, weekly, quarterly, and monthly contact center reports.
  • Communicate internally and externally to ensure alignment and client satisfaction.
  • Negotiates effectively with clients to ensure separation of responsibilities and duties operationally for the workforce team.
  • Manages Key Performance Indicators, including (but not limited to): Service Level, Occupancy, Abandonment %, ASA and AHT.
  • Provide optimal resource planning, scheduling and identifies new schedule methods, strategies and opportunities.
  • Performs other duties as assigned.


Other Duties:

  • Excellent verbal and written communication skills
  • Advanced level Excel skills
  • Exceptional planning and organization skills
  • Practices sound judgment and decision quality
  • Timely decision making ability to set and manage priorities
  • Demonstrates strategic agility strong ability to think intelligently and strategically
  • Process Management ability to manage the overall workflow of the Contact Center
  • Time management ability to manage multiple competing priorities and met expected deadlines
  • Presentation skills ability to share information in an easy to understand manner
  • Business Acumen strong understanding of the Contact Center policies and procedures aligned with client expectations
  • Strong attention to detail
  • Ability to work independently
  • Approachability displays resourcefulness


Requirements:

  • Associate's degree, technical degree, two years college course work, or equivalent work experience
  • Three years or more workforce management experience in a customer-service environment (preferably a call center)
  • Extensive knowledge of Cisco UCCE/CUIC platform preferred
  • Ability to understand, analyze and report on call center metrics
  • Ability to understand business requirements to formulate metrics to achieve positive results
  • Strong organizational skills and the ability to prioritize workload, meet deadlines and perform multiple tasks with strong attention to detail
  • Ability to analyze and solve complex situations
  • Advanced knowledge of Word, Excel and Access
  • Excellent verbal and written communication skills

Help Desk/IS Conference Coordinator

Location: Phoenix, AZ

Role Summary:

Our client has an immediate opening for a Help Desk/IS Conference Coordinator. The Help Desk/IS

Conference Coordinator is responsible for providing prompt, professional and effective audio/video

technical support to all Company guests, clients, attorneys and staff members (conferees) with

conference room needs for all available conference rooms. Works as a liaison between conferees and Company Support, handling all needs related to administrative and technical support. Responsible for working in a team environment for the maintenance of the Company help desk and support center operations. Provides prompt, friendly and superior customer service to in-house users regarding hardware, systems, applications, remote access, security, network, and telephone-related inquiries. Input and management of help desk ticketing and management software including escalation and follow-up to completion. May assist in user training and special projects. Requires excellent organization and communication skills, both verbal and in writing. Must have exceptional Microsoft, Windows, Microsoft Office, remote access, application software, network and Internet skills.


Qualifications:

  • A+ certification; at least one of the following: MOUS, MCP, or MCSE certifications and 3+ years of experience in a computer support role; or Bachelor or Associate Degree in Information
  • Systems or related field with certification equivalencies above
  • Advanced troubleshooting skills and the ability retain information and solve problems with minimal supervision
  • Requires advanced technical knowledge and experience with basic troubleshooting tools and process along with an understanding of application software and network support for multiple users
  • Must have experience with and be able to perform installation, configuration, troubleshooting and maintenance of desktop operating systems, software applications and hardware
  • Experience supporting users in a LAN/WAN, Microsoft Windows networking environment and remote access configurations
  • Depth of experience and analytical skills to assess problems or unusual situations and find or develop related solutions
  • Must have expert knowledge and experience in Microsoft Windows operating systems version 7 and above; Microsoft Word, Office, Outlook, Excel, and web browsers and SaaS applications
  • Ability to stay calm and focused in high-pressure situations including the ability to handle immediate needs and resolve to satisfactory results
  • Intermediate knowledge of office technology/equipment including telephones, audio and video conferencing, laptops (Mac & PC), projectors, TV, DVD, VCR
  • Self-confident and willing to learn technical skills necessary to perform at a high level
  • Excellent customer service and communication skills, both verbal and in writing
  • Ability to anticipate, prevent, identify and solve problems as necessary
  • Discreet, ethical, and committed to maintaining a high degree of confidentiality at all times
  • Proven experience managing multiple, competing priorities
  • Neat, clean appearance and professional demeanor
  • Pleasant voice, positive attitude
  • Mindset to take ownerships and responsibility
  • Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details
  • Must be able to work a flexible schedule sometimes including evenings and weekends.


Preferred Qualifications:

  • Advanced Internet browser and remote access support experience
  • iManage Document/E-Mail Management; IntApp Time entry; Nuance PDF Pro; RightFAX;
  • Workshare Compare/Protect; Citrix Remote Access; Microsoft Visio; Microsoft SCCM imaging and application deployment; Two-Factor Authentication Security; VPN; Spiceworks or related service desk ticketing system; all PREFERRED software experience can be with specific products or equivalent
  • Enjoys learning new skills; is well-organized and detail-oriented; has above-average communication skills and thrives in a team environment
  • Minimum 2+ years related experience as an Administrative Assistant or Meeting Coordinator
  • Prior law firm and meeting/audio-visual experience in a professional environment preferable, but not mandatory
  • Ability to lift, carry, push up to 50 pounds
  • Associates degree in Information Systems, communications, audio or video broadcasting; or two years’ experience as a technical meeting coordinator with similar duties