Active Opportunities

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Role Summary:

Responsible for ensuring internal end-user satisfaction during problem resolution process. Required to track detailed information, including diagnostic troubleshooting steps, about each end-user’s service need in an online ticketing system. Maintaining constant communication to end-users and other team members is essential for successful operation. Information technology is highly dynamic, and the qualified candidate must have the ability to acquire and maintain a working knowledge of a wide range of applications and systems. A skilled approach to support, with emphasis on customer service is expected. The position requires a dependable, results-oriented team player, a self-starter who can work with minimal supervision and with the support of their peers. This role is part of the Enterprise IT team that manages IT across the brand.

Responsibilities:

• Emotionally intelligent; demonstrates patience, understanding and empathy for a frustrated customer. Has a true desire to build a relationship with the customer.
• Problem solver: takes the initiative to reproduce the problem before navigating a solution by understanding not just what went wrong, but what action the customer is after.
• Good communicator: has a practiced grasp on how to reduce complex concepts into familiar, digestible terms for a customer, avoiding long-winded explanations and focusing on solving the issue quickly. Friendly, honest, and — most importantly — brief.
• Methodical; deliberate, detail-oriented with the ability to get to the heart of the problem. Regularly follows up with customer until their problem is resolved.
• Creative and resourceful; finds clever and fun ways to go the extra mile — and wants to do so in the first place!
• Receive technical support requests from internal users via phone, email, and online ticketing system.
• Interact with end-users in a professional and courteous manner, providing quality service.
• Accurately identify, evaluate and prioritize end-users' issues, requests and/or questions.
• Provide first level support and other documentation as necessary to aid in troubleshooting, resolving or reproducing the end-user issues or escalate as necessary.
• Document issues, requests and/or questions into ticketing system.
• Regularly communicate with end-users as to the status of open tickets.
• Perform post-resolution follow-ups to issues/requests.
• Increase productivity by continued improvement of knowledge level and troubleshooting procedures.

Qualifications:

• Minimum of one year of experience in a technical role providing remote support in a technical service desk environment.
• Strong track record of understanding and interest in current and emerging technologies both from Administrator side and end user side.
• Ability to effectively document and triage most calls.
• Demonstrated understanding of how this role affects the end-user or other team members involved in serving the client.
• Mature approach with a focus on customer service, rapport-building, listening, and questioning skills.
• Effectively apply communication skills to build and maintain relationships.
• Able to work effectively with others and to build a shared vision which leads to accomplishing team goals and identifying/resolving problems.
• Knowledge of PC, laptop and printer hardware configuration, deployment and troubleshooting.
• Experience with Windows operating systems, Adobe, Office 365, Outlook, Excel, PowerPoint, Printers, Hardware, Active Directory, Zoom Meeting Software, Understanding of TCP/IP and the ability to learn various application platforms.
• Provide remote and on-site support to 16 locations and counting
• Prior experience utilizing ticket tracking system is a plus

Role Summary:

Our client offers a fast-paced, innovative environment where you will be provided the tools, resources, and experienced leadership within the Storage-as-a-Service (STaaS) marketplace through Cloud/Hybrid/On-Premise solutions.

Serving as an integral member of the team, this role will work with customers to solve technical questions or issues. Our ideal candidate will be an adept problem solver who enjoys being part of our customer’s success. Our client’s DevOps & Support Engineer position requires highly technical professionals who understand storage, infrastructure, and Linux operating systems. Our team is comprised of exceptionally smart, driven, and technically astute professionals.

We are not offering relocation assistance at this time. The role will be based out of our Irvine, California HQ office.

Essential Duties and Responsibilities:

• Mix of Support, Operations and Development tasks for on-premise and cloud deployments
• Problem solver, capable to identify and resolve issues, being able to see the big picture
• Eager and willing to learn new technologies and skills
• Perform operational tasks including, but not limited to SW/HW installations, upgrades and more
• Configuration of servers, networking equipment and cloud resources
• Creation and integration of tools for internal and/or external consumption
• Take ownership of support operations for our client’s customers (level 1 - level 3)
• Track issues through to resolution
• Provide prompt and accurate feedback to customers
• Prioritize and manage several open issues at one time
• Escalate issues to the next level, as needed
• Build and maintain strong relationships with customers
• Participate in training customers, as required
• Document processes and update knowledge base
• Work closely with senior members of the DevOps and Engineering teams

Qualifications:

• Must have Networking experience
• Excellent communication skills including prior client-facing experience
• Excellent team player by providing support when needed
• Proven knowledge of servers, networks, and storage
• Thorough understanding of Linux & Windows is a plus
• Basic or advanced programming skills are a plus

 Essential Duties and Responsibilities:

• Lead designs, develops, and implements web-based Java applications to support business requirements
• Mentor and build skills across the team through effective standards setting, code reviews, and pairing
• Follows approved life cycle methodologies, creates design documents, and performs program coding and testing
• Resolves technical issues through debugging, research, and investigation
• Design and develop API and microservices
   

Qualifications:

• Bachelor’s degree in area of specialty or 4 – 7 years’ related experience.
• Ability to work independently and collaboratively in nature
• 5+ years hands-on experience in Java Stack (Open Source Java, Spring Framework, Spring Boot)
• 4+ years of developing effective APIs and REST/SOAP web services
• 5+ Extensive experience working in Agile methodology
• Relational databases – Postgres
• Ability to design testing and CI/CD frameworks
• Git, Subversion, or similar tool for source control
• Excellent communication and interpersonal skills
• Intermittent physical effort may include lifting to 25 lbs., walking, stopping, kneeling, crouching or crawling may be required
• Frequent sitting, use of a keyboard, reaching with hands and arms, talking and hearing approximately 70% of the time; 30% or less time is spent standing
• Normal vision abilities required including close vision and ability to adjust focus

Role Summary:

The Salesforce Developer will focus on building and managing Salesforce applications using best practices and scalability in mind. The Developer will work closely with the engineering and business applications project teams to serve various business departments. The position will focus on development of new applications and enhancements, as well as support of existing systems.

As a Salesforce Developer, the role involves documenting designs, performing code reviews, and contributing to daily scrum activities. The individual needs to be highly aware of the overall strategy of the Salesforce platform and integration points. The Developer will work closely with other senior team leads and architects to assist with design reviews and architecture workshops. Software projects are executed primarily using Scrum methodology, but some initiatives and sustainment development work may be executed in Waterfall or Kanban methods.

Essential Duties and Responsibilities:

• Work with IT project managers, business analysts, and senior software developers to evaluate project requirements, create technical designs and implement changes within the Salesforce instance.
• Participates in software specification, gap analysis, and requirements analysis.
• Develops and refines proofs-of-concepts to confirm requirements.
• Leverages design patterns and best practices for application development.
• Testing, including defining/supporting user acceptance testing (UAT) and gathering feedback from pre-release testers.
• Ability to log, track, and manage issues, bugs, and enhancement/ features requests logged in JIRA.
• Participate in software release and post-release activities, including end-user training and support (e.g. developing demos).
• On-going systems administration, maintenance, and support functions.
• Ability to follow and work within project work plans and timelines to meet changing needs and requirements.
• Capture, mitigate and /or escalate issues in a timely fashion.
• Ensure consistency of specifications across sub-systems.
• Write and/or review deliverables, end-user guides, support documentation.
   

Qualifications:

• Bachelor’s degree in computer science or a related field strongly preferred. 4 or more years of progressive development will be considered in place of a degree. 
• 3 or more years of object-oriented programming experience: Java or C# preferred.
• Hands-on Salesforce development experience required: Lightning, Apex classes and triggers, SOQL, and Visual Force.
• Salesforce development certifications a strong plus.
• Experience with Sales Cloud, Marketing Cloud, Service Cloud, and Field Service Lightning a strong plus.
• Experience with relational databases a strong plus: SQL queries, views, and stored procedures.
• Experience with web applications a strong plus: HTML, Javascript, XML, web services (SOAP or REST).
• Experience with entire software development lifecycle (Agile, Scrum, Waterfall, Kanban).
• Proven experience with integrated systems required.
• Software Performance Tuning.
• Software Design, Debugging, Development, Documentation, and Testing.
• Strong analytical and problem-solving skills.
• Flexibility and attitude to achieve tight deadlines.
• Solid, detail-oriented documentation skills.
• Strong balance of business and technical skills and ability to “translate” technical concepts clearly to non-technical decision-makers.
• Rapidly adapt and respond to changes in environment and priorities.
• Ability to work with a complex stakeholder group across geographical boundaries.
• Ability to work creatively, propose ideas and contribute to working groups.

Role Summary:

Reporting directly to the CTO, the VP of Business Technology’s role is to plan, coordinate, direct, and design operational technology activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. Operations will include database architecture, application management, marketing technologies and new investments in smarthome technologies and a resident portal. This individual will collaborate directly with all management teams and decision makers in other departments to identify, recommend, and support cost-effective technology solutions for the organization.

This position will be part of a dynamic team that is dedicated to managing applications and products for high-quality, on-time releases with a focus on how to enable the operations of those applications through a combination of solutioning, continuous delivery & integration, and efficient system sustainment planning.

In addition, the VP of Biz Tech’s primary goals are to develop and manage application portfolios for each department and to attain all IT service level agreements for the user community within the organization. This role will begin building a team of application/product owners, database administrators and other business centric technology managers. Individual will provide vision and leadership for continued development and implementing information technology initiatives across all areas of the organization.

Essential Functions:

• Act as an advocate for the organization’s business technology vision via regular written and in-person communications with the organization’s executives, department heads, and end users.
• Assess and communicate risks associated with their responsible technology investments & overall lifecycle management.
• Develop team consisting of Marketing technology, Smarthome technology, database & application managers that service our various business stakeholders while managing those programs life cycles.
• Evaluate current business systems and relevant processes and recommend better solutions to improve organizational efficienciy.
• Streamline processes through technology initiatives.
• Ensure continuous management of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.
• Define and communicate corporate plans, policies, and standards for the organization for acquiring, implementing, and operating IT systems.

Qualifications:

• University degree in the field of computer science, information systems, or business administration. Master’s degree in either of these fields with technology as a core component preferred.
• 7 years experience managing and/or directing an IT operation focused on application the life cycle.
• Experience in strategic planning and execution.
• Seasoned, cross-functional leader with a focus on UX/CX, & full lifecycle management.
• Considerable knowledge of business theory, business processes, management, budgeting, and business office operations.
• Substantial exposure to data processing, database platforms, enterprise software applications, and outsourced systems.
• Saleforce application experience will be critical to this roles success.
• Sound background in various marketing analytical technologies.
• Extensive experience in various database platforms including SQL, Redshift, & Snowflake.
• Good understanding of computer systems characteristics, features, and integration capabilities.
• Proven experience in IT planning, organization, and life cycle management.
• Superior understanding of the organization’s goals and objectives.
• Demonstrated ability to apply IT in solving business problems.

Role Summary:

Our client is looking for a Business Analyst to join their team. The perfect candidate would be experienced yet open minded, willing to adapt to new processes and grow with the team and business through constant evolution and change. The ideal candidate would be customer centric, tech savvy, good with communication (verbal and written), a quick learner, confident, organized, and reliable.

As a member of the Product Management team, the Business Analyst would be the subject matter expert. Responsible for the identification, documentation, management and communication of scope and requirements for multiple products and initiatives in a fast-paced environment. Generate and capture requirements, track and resolve project issues, and create and manage user stories.

Essential Duties and Responsibilities:

• Manage intake of enhancements and feature requests
• Meet with assigned project stakeholders to perform an initial assessment of said requests, problematic situations, or new business opportunities
• Elicits requirements and acceptance criteria through customer interviews, internal brainstorming sessions, UX design and prototyping sessions, use case assessment, task, and workflow analysis
• Perform root cause analysis on business issues to identify weakness and problems
• Compile recommendations/solutions with attention to desires, capabilities, and limitations
• Work collaboratively internally and with partners to deliver chosen solution(s)
• Ensure continued alignment for all initiatives and projects with the strategic goals outlined by organization
• Serve as a liaison between IT/Dev and business to facilitate understanding of intent
• Monitor status of enhancement projects with clear communication to business partners
• Hold regular meetings to review epics, user stories and other technical documents with Product Owner, IT/Dev Teams, and Business to ensure requirements are adequately reflected in planning documents
• Prepares and distributes release notes and training documentation to accompany production releases of software
• Obtain continuous feedback from support and customers, bringing intellectual property back to the product team, and making recommendations on future service offerings

Qualifications:

• 4+ year(s) proven job experience
• Experience writing user stories, functional requirements, and specifications
• Demonstrates a high level of competency in:
• Analytical skills: ability to collect, organize, analyze, and disseminate information
  • Organizational and problem-solving skills and the ability to balance multiple tasks simultaneously and juggle priorities effectively
  • Entrepreneurial qualities, such as trying innovative solutions, resiliency to change and recognizing what is most important to get done
• Providing and welcoming open, honest, respectful, and constructive feedback
• Work independently and in a team environment
• Accurately estimate work effort for assigned tasks
• Timely completion of deliverables
• Strong written and verbal communication skills
• Working knowledge of QA principles
• Working knowledge of data structures
• Working knowledge of Scrum, Agile, and Kanban methodologies
• Working knowledge software development best practice attributes of maintainability, dependability, efficiency, and usability
• Familiar with Azure, VSTS, JIRA and Confluence
• Familiar with DevOps best practices
• B.S. degree in Information Systems/Computer Science, Mathematics, Statistics, Economics, related degree, or 4 years of?job?experience

Role Summary:

The Information Security Manager is responsible for protecting the organization’s computers, networks, and data against internal or external attacks attempting to infiltrate the organizations data or systems. This role addresses all facets (Strategy and Execution) of IT security architecture, and processes in the organization through the creation of a security roadmap, and the execution of programs to continuously improve security. This will require planning, implementing, monitoring, and reporting on various elements of the services, projects and risks assessments associated with the organization. The IT Security Manager will work with CIO, VP’s and Managers, Risk and Compliance, key business executives and stakeholders, as well as external providers to develop strategies and execute projects and programs.

Our ideal candidate will have experience with Publicly held organizations with experience across SOX, PCI and other industry specific regulations. Further they will have excellent management skills, providing leadership, coaching and mentoring as part of their daily activities. As this is a business facing role, they will also have excellent communication skills and be able to quickly articulate progress to business users from line level to Senior Management.

Essential Duties and Responsibilities:

• Develop security strategies, roadmaps and policies and processed in conjunction with VP, IT and CIO for organization IT security
• Implement control systems solutions including, but not limited to, Identity and Access Management (IAM), Data Loss Prevention (DLP), Anti-Exploitation, Next Generation Firewalls, Intrusion Prevention Systems (IPS), Network Access Control (NAC), Public Key Infrastructure (PKI), Virtual Private Network (VPN), Malware Analysis, and Application Whitelisting
• Investigates security events (e.g., unauthorized access, non-compliance with company policies, fraud, service exploitation, etc.) to determine malfunctions, breaches, and remediation steps. Provide ongoing activity reports.
• Establish guidelines for monitoring and controlling all access to data and network devices.
• Provide security admin oversight on virus, OS (Server/Network) and application patching with testing of security configurations and changes.
• Conduct regular reviews of IT Security controls and policies following a standards based methodology.
• Recommend IT Security solutions based on industry advancements and organization needs.
• Keep Leadership informed of all real, potential or perceived risk exposures.
• Recommend, coordinate, and conduct risk assessment activities including, security audits, attack and penetration test, network security assessments and vulnerability scans. Develop a mitigation approach to mitigate identified risks and provide periodic reporting.
• Collaborate with 3rd parties to ensure efficient security-related solutions, practices and processes are in place.
• Responds to security related service issues, problems, and critical situations to support resolution and minimize downtime.
• Provide subject matter expertise regarding external security events which may impact the company
• Maintain, develop, and continually evaluate security intelligence sources (technical & non-technical) to increase effectiveness and timeliness of reporting and acting upon threat information
• Develop strong collaborative relationships with IT Ops, Development, and other business units as a subject matter expert/advisory role to ensure security is designed in and considered throughout the system and product lifecycle
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking current practices; participating in professional societies
• Other duties as assigned. Regular attendance is required to fulfill the essential functions of the job

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related field required
• 5+ years’ experience in Information Security engineering/architecture
• 2+ years of IT security leadership
• 10+ years progressive work experience in information technology security roles and relevant certifications will be considered in lieu of formal education
• Demonstrated professional skills or security certifications
  • Certified Information Systems Security Professional (CISSP)
  • MCSE: Azure Security Engineer Associate
  • Experience with Kusto Query Language (KQL)
  • Experienced with Palo Alto and PNCSE
• Experience in the use of security principles; risk assessment policies and standards; information security best practices, products and technologies; and network technologies
• Strong understanding of MITRE framework for cyber-attack methods and tools
• Must have extensive, detailed knowledge and hands-on experience with Internet protocols, IPS, firewalls, packet capture and analysis, SSH, TLS/SSL, web servers, application servers, database security, patch management, vulnerability assessment tools
• Experience with endpoint security software and encryption products
• Hands-on experience with Azure cloud services
• Experience designing, implementing and operating log management and SIEM reporting tools and reporting/analysis development
• May be required to work overtime and provide on call support, including weekends and holidays
• Demonstrate advanced understanding of business processes, internal control risk management, IT controls and related standards

Preferred Skills and Experience:

• Demonstrated experienced with Penetration Testing and attack tools, IP Port Scans, Next-Gen Firewall, Proxy and IDS configurations and management, Patch and vulnerability management, Network Segmentation, Access Controls, Wireless Security, VPN, PKI/Certificate Management, SIEM tools such as Azure Sentinel, Security gateways (web and email) such as Mimecast, Zscaler or Netskope.
• Security implementation project experience to include Cloud Services, IAM, Encryption, PKI, Vulnerability Management, Endpoint Protection, DMZ, SIEM
• Experience creating and documenting reference architectures and security controls.
• Experience implementing and managing security frameworks such as CIS20 or NIST

Role Summary:

Our client is seeking a highly motivated System Administrator to join their team in Shawnee, KS. The System Administrator role works hand in hand with the IT Manager to administer a wide variety of user platforms and IT infrastructure both locally and remotely. This position will primarily provide maintenance and support for new and existing systems, assist with the rollout of new platforms, act as an escalation point for IT Technicians, and provide basic break-fix support when needed.

Essential Duties and Responsibilities:

• Assist with administration and management of all IT related platforms
• Assist with implementation and rollouts of new platforms, software, and hardware
• Assist with purchasing IT related hardware, maintaining stock levels, and maintaining accurate inventory records
• Assist with server maintenance, updates, and migrations
• Assist with reworking current user access controls with focus on a RBAC based permission schema
• Assist with identifying and solving security/network related issues
• Assist with configuration and deployment of all new tools such as a machine imaging solution, backup solution, password management system, SSO, system health monitors, and security systems

Qualifications:

• Bachelor’s degree in technology or computer science, (Preferred)
• 6+ years of related experience in a business environment, (Preferred)
• System Administration: 6 years (Preferred)
• Windows: 1 year (Preferred)
• Basic TCP/IP networking and common services/protocols, routing/switching concepts, DNS, DHCP, VPN, and VOIP
• Microsoft Windows client and server platforms and services including Server 2012/2016/2019, Windows 10, Active Directory, and Group Policy
• Basic knowledge of Apple and Google operating systems (mobile and desktop)
• Strong troubleshooting abilities for both systems and networking including log output understanding and interpreting/analyzing end user descriptions of problems
• Microsoft Office 365 suite and Office 365 administrative tools
• Microsoft Azure and components such as virtual servers, storage containers, and azure active directory.
• Ability to plan, develop, and coordinate multiple projects
• Experience in security, server migration and maintenance
• Ability to install, configure, and maintain person computers, networks, and/or related hardware and software
• Powershell and command line scripting

Role Summary:

Our client is a world leader in the research and development of advanced information processing, computing, electronics, and communications technologies. Our client has been an instrumental agent of change in the information revolution and played a leading role in developing and managing the early Internet. Conducting basic and applied research supported by over 20 government agencies involved in defense, science, health, homeland security, and energy with an annual budget of over $100M and a staff of over 400.

Essential Duties and Responsibilities:

• Support customers to achieve the design to tapeout process.
• Perform tasks based on foundry’s plan-on-record process specifications and design enablement to ensure accurate and efficient closures of customer’s design flows.
• Perform tasks based on foundry’s Multi-Project Wafer (MPW) reticle technology requirements to achieve successful tapeouts.
• Support physical design tool flows such as Placement and Route, RC Extraction, Static Timing Analysis, Power Analysis and Optimization, EM/IR, ESD, and ECO.
• Support tasks and flows of PDK (digital, analog, and RF), foundry IP, custom layout, circuit simulation, physical verification (DRC and LVS), DFM, and MPW reticle data preparation.
• Participate in initiating and developing innovative flows, including EDA tools, computer programs, and other capabilities to enhance the quality of work.
• Identify the need and specifications of custom software flows (such as custom and predictive rule check, custom fill, etc.), to support customers and MOSIS to reduce cycle times of tapeout sign-off.
• Attend and participate in foundry training sessions, EDA training sessions, conferences and seminars as requested or needed.
• Keep current and maintain high expertise with the latest foundry plan-on-record PDK and collaterals, and the industry advancement as well.
• Represent the unit as assigned or appropriate.
   

Qualifications:

• Minimum Education: Master’s degree, Combined experience/education as substitute for minimum education
• Minimum Experience: 10 years
• Minimum Field of Expertise: Directly related industrial experience.

Role Summary:

The Full-Stack Software Developer will be responsible for designing and building applications on Amazon Web Services (AWS). The environment is fast paced and time to market of applications is critical to the success of the organization.

This position will be part of a dynamic team that is dedicated to delivering applications for high-quality, on-time software releases leveraging best-of-breed agile and DevOps practices with a focus on how to enable the operations of those applications through a combination of infrastructure solutioning, continuous delivery & integration, and efficient system sustainment planning.

This role is responsible for working with our architects and other developers on technical design of cloud and digital platforms, including hands-on full stack development. The developer must have a passion for developing and launching robust scalable products that are business and customer facing. This position should have a full understanding of the tools, platforms and technologies used to develop exceptional applications.

Essential Functions:

• Hands-on full-stack development across a variety of technologies and platforms
• Prior experience in building highly scalable, cloud-native microservices-based applications using technologies like AWS, Google Cloud, Kubernetes, Docker, Node.js, Key-Value Stores, and MongoDB
• Evaluate new technology for inclusion in our stack
• Develop proof-of-concept projects to validate new architectures and solutions
• Support the refactoring and re-architecting of existing software
• Work jointly with other developers to identify and create common reusable components
• Drive technical consolidation and reduction of duplicate effort across projects
• The candidate should have a strong understanding of agile software development and how that impacts the operations of software; and must participate in strategy discussion with all levels of management and business sponsors
• Experience with system integration & service-oriented architecture is required.
• Work closely with the VP of IT, architects, and other senior developers to understand the technology roadmap and assist in enforcing the enterprise architecture standards
• Support testing & deployment cycles, including working with project managers to coordinate user acceptance testing (UAT) and gathering feedback from pre-release testers.
• Ability to log, track, and manage issues, bugs, and enhancement/ features requests logged in JIRA.
• Participate in software release and post-release activities, including developing designs for proof of concepts.
• Capture, mitigate and /or escalate risks & issues in a timely fashion
• Ensure development standards and consistency of specifications across sub-systems
• Write and/or review deliverables, solution blueprints, and architecture documentation

Qualifications:

• BS in Computer Science, or equivalent combination of education/experience; advanced degree preferred
• 2 years’ experience as a Software Developer for internet-scale web/mobile applications and public APIs
• 2 years’ experience developing internet scale applications using Node.js or Java
• Expertise with scalable web technologies such as Express or Spring Boot
• Experience with mobile development technologies using React Native is a plus
• Experience with responsive web development and technologies like React is a plus
• Expertise with current software design principles and concepts
• Experience with cloud platforms such as AWS or Azure
• Experience with serverless application design, development, and deployment is a plus
• Experience with NoSQL databases and relational databases
• Exceptional problem solving, analysis, design, and testing skills
• Experience with Salesforce development is a plus
• ITIL understanding and familiarity with modern application architecture design patterns
• Strong communication skills (both verbal and written) and ability to communicate effectively with business owners
• Experience with entire software development lifecycle (Agile, SDLC, Iterative)
• Proven experience with integrated systems required
• Experience with software and database performance tuning
• Strong analytical and problem-solving skills
• Flexibility and positive attitude to achieve tight deadlines
• Rapidly adapt and respond to changes in environment and priorities
• Ability to work creatively, propose ideas and contribute to working groups

Role Summary:

The Full-Stack Software Engineer will work on innovative solutions and high-quality products that touch thousands of homeowners and home sellers every day across our Markets including those utilized daily by our own employees. The Full-Stack Software Engineer will use their technical talent and programming skills, as well as their passion for systems to learn and understand our products and services and support the design and development work required to push our technology forward with respect to functionality, performance, reliability, and scalability. This role will learn our tech stack and agile philosophy and will participate in projects related to front end and back end development, architectural design, platform engineering, UI / UX design, quality assurance / testing, search frameworks, big data, and other related concepts. The role will help design and build new platforms, improve existing products, and develop enhancements to systems required in providing the best way to buy and sell a home.

Essential Duties and Responsibilities:

• Builds and maintains our internal home buying platform and customer facing websites, which are built on the latest technologies, including Azure Cloud Services, .NET Core 2.0, ReactJS.
• Streamlines our business processes through automation and integration with external applications through web services, RESTful APIs and other technologies.
• Contributes to our suite of automated test scripts.
• Works closely with product teams to implement new features.
• Works on an agile development team leveraging either Scrum or Kanban methodologies along with XP (Extreme Programming) best practices such as TDD, Refactoring, and Pairing.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
• Provides all internal/external customers with an excellent service experience.
   

Qualifications:

• A bachelor’s degree in computer science, Engineering, or related field/training (or equivalent experience)
• Professional experience using the following technologies:
  • C# & .NET MVC, .NET Core
  • JavaScript & modern JS frameworks ideally React.
  • HTML5 & CSS3
  • T-SQL
• Design of high-availability-self-healing systems
• Experience using Git/Mercurial.
• Experience with REST API and integrations
• Experience on Agile teams and interest in collaborating closely with the business.
• High EQ (emotional intelligence) and ability to effectively work well with others, fostering a great, collaborative, and fun environment, even amidst technical challenges.

Preferred Skills and Experience:

• Knowledge of Azure and other Microsoft Cloud services.
• Knowledge of Azure Service Bus or other message broker technologies.
• Experience working with microservices.
• Mobile Xamarin skills.
• Real Estate knowledge.

Role Summary:

Our client is currently seeking an individual to join their team that is self-driven and a system troubleshooter at heart. The individual will need to be able to effectively communicate with clients regarding the system administration and troubleshooting of their systems by monitoring and managing these devices remotely from our Scottsdale office. Additionally, the ideal candidate will need to understand how to set priorities on incoming tasks with minimal assistance. Complete Linux administration and SIEM configuration experience is a must. 

Our client is looking for a Security Engineer to join their Engineering team. Your primary responsibilities will be designing and implementing best-practice-based configurations and customizations on customer systems, including RSA Netwitness, Google Chronicle, and Mimecast and others. Other responsibilities will include maintenance, system upgrades, and troubleshooting on these systems as well as internal corporate IT systems as needed. This position is a blend of security engineering as well as system administration.
 

Essential Duties and Responsibilities:

• Providing Engineering support for security-related devices to include SEIM/Log Management, IDS and other security devices.
• Administering, upgrading, and supporting a variety of systems (Linux, Windows, Network)
• Utilizing progressive troubleshooting skills.
• Integrating diverse systems and automating tasks.
• Demonstration of understanding advanced networking concepts.
• Interfacing directly with customers to understand their needs and provide timely, accurate solutions.

Qualifications:

• Solid understanding of IT systems, networking, domains, and enterprise applications.
• Experience with administration of SIEMs.
• Ability to identify system faults, triage, troubleshooting, and see issues through to resolution.
• Candidate should be able to react quickly, decisively, and deliberately in high stress situations.
• Ability to learn new technologies quickly.
• Strong verbal/written communication and interpersonal skills.
• Self-motivated with the ability to work independently, prioritize, and multi-task.
• Ability to communicate and coordinate with internal and external customers while working on other complex issues or tasks.
• Participate in on-call rotation.
• Experience working in environments with compliance standards such as HIPPA, PCI, or other security compliance standards.

Essential Duties and Responsibilities:

• Be responsible for managing and ensuring the setup, maintaining, and supporting databases
• Manage and monitor databases, set up database clusters, and perform backup and recovery processes
• Manage and set up and administer databases for mission critical 24/7 platform
• Manage and direct developers on performance tuning and optimization, query optimization, index tuning, caching, buffer tuning, etc.
• Manage and troubleshoot and resolving problems with MySQL and other database engines
• Utilize tool sets to diagnose and resolve production issues
• Perform query optimization
• Manage and perform operational DBA duties: installation, database upgrades, patching, environment cloning, implement backup/recovery and monitoring procedures, capacity planning, and site failover/switchover
• Manage and monitor the development, test, rollout, and support of database tools
• Manage and maintain backups of mission critical data
• Lead and direct a team of database administrators
   

Qualifications:

• Bachelor’s degree in area of specialty or 4 – 7 years’ related experience.
• Ability to work independently and collaboratively in nature
• In depth knowledge of PostgreSQL DB architecture.
• Clusters and upgrading/migrating various PostgreSQL database version.
• Database tuning.
• Develop database automation scripts and maintenance.
• Experience in setting up replication / HA environment.
• Drive end to end availability performance monitoring, and capacity planning for PostgreSQL.
• Monitor and maintain the backups for database recoverability for all production databases, PITR replicating.
• Provide suggestions / guidance on implementing security features.
• Ability to troubleshoot database issues to get quick solution.
• Provide technical guidance for integration, planning of new production systems/databases.
• Contribute to improving and creating DBA policies, procedures and standards
• Implement automated methods and industry best practices for consistent installation, configuration, and integration of PostgreSQL for production, pre-production and non-production environments.
• Excellent communication and interpersonal skills

Essential Duties and Responsibilities:

• Maintain HIPAA guidelines to ensure the confidentiality of all calls and documents.
• Work with a small team of engineers/developers, to ensure product delivery and best practices.
• Develop in a CI/CD model to enable continuous iteration on solutions.
• Customize and adapt to engineering best practice tools and applications like Jira, Confluence, Postman, etc.
• Be available to provide high-level response insight into customer issues and customer integration strategies to Sales Engineering and other direct customer facing team members.
• Adhere to quantitative benchmarks to assess individual contribution.
• Contribute to technical design documents and communication of the architectural impact across functional areas, from customer facing product, to internal only facing processes/tools.
• Develop code, contribute to refactoring activities, provide guidance on efficiency.
• Comply with coding standards and compliance.
• This position will require strong teamwork and may require support of offshore teams.
   

Qualifications:

• BS, or MS in Computer Science or Engineering or equivalent.
• 2+ years of JavaScript experience building products/solutions that are performant with big data sets.
• Full stack experience with Spring Boot, Node.js and React.js preferred.
• Experience with Open Source Java is a plus.
• Must have REST API and Microservices development experience.
• Experience working in Agile methodology
• Relational databases – Postgres
• Ability to design testing and CI/CD frameworks
• Excellent communication and interpersonal skills
• Intermittent physical effort may include lifting to 25 lbs., walking, stopping, kneeling, crouching or crawling may be required
• Frequent sitting, use of a keyboard, reaching with hands and arms, talking and hearing approximately 70% of the time; 30% or less time is spent standing

Job Summary:

The Software Engineering Manager will be responsible for…

Essential Duties and Responsibilities:

• Maintain high levels of confidentiality with respect to HIPAA guidelines
• Manage and oversee the design and development of software applications.
• Manage subordinate staff in the day-to-day performance of their jobs
• Direct the work of engineers to ensure the best practices around software development.
• Ensure that project/department milestones/goals are met and adhering to approved budgets
• Maintain extensive knowledge of department processes.
• Additional projects as assigned
   

Qualifications:

• Bachelor’s degree in a related field required
• 2 - 4 years’ software engineering experience
• 2 - 4 years’ experience software development/software development lifecycle/software development management
• 2 - 4 years’ programming and programming language
• 2 - 4 years’ experience debugging and bug tracking system
• 2 - 4 years’ supervisory experience
• Healthcare industry experience preferred
• Leadership skills
• Excellent presentation skills
• Strong organizational skills
• High attention detail
• Ability to prioritize work and meet critical deadlines
• Ability to self-motivate

Job Summary:

Our client is seeking an experienced UI/UX Engineer to join their Engineering team in Tempe, AZ. The candidate will lead a small team of onshore and offshore developers with the goal of managing and enhancing the user experience of client’s UCaaS (Unified Communications as a Service)
portal.

Primary Responsibilities:

• Balance personal software deliverables with providing leadership, direction, mentor-ship and coaching to a team of onshore and offshore developers. (50/50 split)
• Help the team manage projects and road-maps against release targets
• Use business requirements, user research and user feedback to assist in developing scenarios, use cases, and high-level requirements
• Design, develop and maintain fast and reliable customer facing solutions.
• Lead architecture discussions, make and drive technical decisions
• Understand product specifications and user workflow and psychology.
• Work with the team to promote best practices and patterns.

Other Responsibilities:

• Participate in interviewing and help drive hiring
• Suggest new processes and document reoccurring processes that will help streamline software development.
• Develop and maintain detailed design patterns that scale for your team and influence other developers.
   

Qualifications:

• Bachelor’s degree in computer science, engineering or equivalent degree
• 5+ years of experience as a hands on developer developing and delivering solutions using
• Front end technologies like Angular, React
• Strong knowledge of and an interest in JavaScript and TypeScript, and experience with frameworks such as Angular, React.
• Leadership experience in managing or leading UI/UX design projects
• Ability to balance managerial responsibilities with individual technical contributions.
• Experience providing mentor-ship and guidance, including code reviews, training, and feedback.
• Experience with SOAP and Restful services
• Experience in design methodologies
• Excellent communication, presentation, and interpersonal skills
• Experience working in a collaborative team, white-boarding and working directly with developers for implementation of designs
• Experience in Agile methodology.
• Experience with CI/CD tools such as Jenkins
• Experience with back-end systems and languages such as Java

Job Summary:

Our client is seeking a highly skilled Data Engineer to join a small, fast-paced, and collaborative team to deliver high-quality software to help the multifamily residential industry with leasing activities. The role will continually focus on learning, evaluating, and using the ever-changing practices and tools of their craft to achieve company objectives and priorities. A Data Engineer will provide feedback, guidance, and mentorship through pair programming, collaboration, and effective communication to the entire engineering team.

Essential Duties and Responsibilities:

• Develop reliable, fast, and scalable database systems to support business applications, web services, and reporting platforms.
• Develop and maintain conceptual, logical, and physical data models in support of our data management efforts.
• Assist with designing, developing, documenting, testing, and debugging new and existing data systems and/or applications.
• Identify and resolve defects of complex scope using proper engineering tools and techniques such as debuggers, emulators, simulators, and logic analyzers.
• Exhibit technical problem solving and debugging skills.
• Promote and advocate best practices, design standards and procedures.
• Team player that is willing to do whatever it takes to help the team succeed.
• Ability to work independently as well as collaboratively and professionally in a team environment.
• Write, test, commit, review, deploy and document data engineering code.
• Provide support and maintain existing products and add new features as requested by customers.
• Anticipate and adapt to a changing business environment and requirements.
• Collaborate and communicate with Stakeholders, Product Owners, Quality Engineers, Software Engineers, and other teams in an agile work environment, including but not limited to design meetings, planning, stand ups, & retrospectives.
• Participate regularly in Agile activities.
• Champion Agile best practices, processes, and tools in support of DevOps processes.
   

Qualifications:

• Bachelor’s Degree in Information Technology or Computer Science related field from an accredited college or university or equivalent work experience, or 5+ years of equivalent work experience
• 3+ years of experience working with AWS big data technologies, AWS core services, and utilizing AWS architectural best practices

Preferred Skills and Experience:

• No visa sponsorship is available for this role.
• Passion for data engineering and problem solving.
• Effective verbal, written, and interpersonal communication skills.
• Expert with relational database systems, particularly SQL Server and PostgreSQL
• Expert with NoSQL databases, particularly Elasticsearch
• Proficient with SQL, data modeling, data management, and ETL development
• Demonstrated understanding of database design principles.
• Demonstrated expertise working with data visualization tools, such as Power BI or Tableau
• Demonstrated understanding of data lakes and data warehouses using Snowflake, Redshift, or similar platform.

Job Summary:

Our client is building a platform that will transform the landscape of healthcare by simplifying transactions to free providers up to focus on what matters and improve the lives of patients. As a skilled Software Engineer on our Development team, you will build applications that will send and receive data from a variety of healthcare software APIs; both internally and externally. Your contribution to our product helps people get the medical care they need sooner. We are seeking a problem solver with skill sets to contribute to both back-end API and occasionally UI work.

Essential Duties and Responsibilities:

• Implement code that conforms to internal standards and conventions.
• Develop integrations by researching and using unfamiliar APIs
• Deploy, upgrade, and monitor many applications
• Participate in scrum ceremonies including daily stand-up, retrospective, and grooming.
• Contribute to collaborative design sessions across multiple development teams
• Participate in code reviews and ensure solutions are conforming to design and business requirements.
• Mentor other software engineers to help cultivate their skills
• Ensure that developers are documenting features when applicable
• Drive collaborative design decisions with your development team and product owner to build high quality, forward thinking, scable features and solutions.
• Participate in technical interviews to help grow our team

Qualifications:

• 5+ years of professional production grade experience on a software development team using Java/Kotlin or Go.
• Excellent working knowledge and understanding of Microservices Architecture (REST, messaging, etc.)
• Strong experience creating unit / integration tests
• Be driven to jump into a new codebase and familiarize yourself quickly.
• Experience with software development best practices and principles
• The ability to adapt to the standards, conventions, and workflow of the development team and organization
• Strong verbal and written communication skills interacting with technical peers and stakeholders.
• Some experience and/or the drive to learn applicable front-end technologies using modern Javascript frameworks, such as Vue, Angular or React.

Preferred Skills and Experience:

• Experience with Spring Boot or similar enterprise frameworks
• Experience with QA Automation using tools like Selenium and/or Postman.
• Experience with Kubernetes and Google Cloud Platform, or any container orchestrator and cloud platform

Job Summary:

The API’s Engineer is responsible for software analysis, design, development, documentation, defect resolution, and implementation of Integrations and APIs using MuleSoft Anypoint Platform, AWS Integration Technologies, and associated software applications. As with everyone in the organization, culture and communications are core responsibilities in this role.

Qualifications:

• Bachelor’s degree in a related field and 3 years working as a Mulesoft developer or with a similar Integration/API development platform.
• Experience building containerized applications.
• Strong knowledge of SOAP and REST.
• A history working with relational databases such as Oracle and can demonstrate SQL proficiency.
• Candidates must be eligible to work in the United States without employer sponsorship.
• Experience with integration and API development using REST and GraphQL.
• Maintain strong technical skills in relevant integration areas such as Dataweave, JMS, JSON, XML, XQuery, and XPath.
• Advanced Java development skills. Knowledge of or experience with container technologies including but not limited to Docker and Kubernetes.  
• Building and packaging containerized applications written in Java, Go, Python, and/or Node.js
• Ability to build and manage CI/CD pipelines using Git, Jenkins, Maven, Gradle, NPM, PIP, Terraform, Vault, Docker, Helm, and/or comparable toolsets.
• Experience with automated unit, integration, and end-to-end testing.
• Mulesoft and/or AWS developer certification.
• Experience with Mulesoft Cloudhub deployment or with Runtime Fabric.
• Oracle, MySQL, MS SQL Server, PostgresQL, or other relational database experience.
• DynamoDB, MongoDB, or other NoSQL database experience.
• Knowledge of or practical experience developing in AWS using Lambda, API Gateway, ECS/EKS, ECR, RDS, DynamoDB, SQS, SNS, S3, CloudFront, SES, CloudWatch, Secrets Manager, KMS, and IAM.
• Experience integrating with large enterprise applications such as PeopleSoft, Salesforce, Canvas, Workday, ServiceNow, Slack, and Jira.