Director of Operations

Location: North Scottsdale

Role Summary: 

We’re seeking an experienced Director of Operations whose positive attitude will foster a culture where we exceed expectations, admire our people, and are passionate about making a difference.  The ideal candidate will manage operations activities and provide consultation, assistance and follow-up to our team of diverse employees.  The ability to communicate effectively and be objective and impartial while dealing with a multitude of cross-functional teams and people is imperative in this role.  


Experience/Skills Required:

  • Experience running a team but has ability to get hands dirty
  • Experience in Customer Service – handling customer escalations
  • Background in e-commerce
    • Website conversion rate
    • SEO experience
    • Digital ad spend
  • Background working with fulfillment, shipping, and/or a 3PL
  • Experience as an Account Manager/Sales Rep 
  • Good grammar skills and ability to draft/edit blog posts, website text
  • Import/Export knowledge preferred
  • Ability to do basic html or wordpress preferred - Gold star if candidate can code in .liquid
  • Experience with Shopify/Magento/Woo Commerce etc. preferred
  • Manufacturing background or experience preferred
  • Knowledge of Scaling Up or LEAN methodology/6 sigma preferred

Solutions Architect

Location: Phoenix

Role Summary: 

The Solution Architect will be responsible for the detailed design of technology related projects from inception through production support providing industry best practices as a trusted advisor to key business and technology stakeholders. The Solution Architect will provide exceptional technical design and thought leadership and will collaborate closely with various technology teams, vendors, and business partners.. The Solution Architect will prepare and deliver highly effective technology solutions through user story definition, logical data model design, functional system design, applying best-practice methodologies resulting in solutions that are highly usable, maintainable, scalable, reliable, extensible, secure, and functional.


Responsibilities

  • Design and implement the architecture and deployment of high performance, integrated solutions that span multiple application and technology platforms.
  • Develops architecture design documents to facilitate integration of in-house development project and/or vendor based application fitting within the existing enterprise architecture.
  • Oversee the technical design and development efforts of complex projects from concept to completion.
  • Evaluate technology and market trends, recommending innovative solutions that improve our overall architecture.
  • Create and share architecture and design artifacts that clearly convey both intent and rationale.
  • Design appropriate security controls in every solution to ensure the network, applications, and data are not compromised.
  • Work closely with implementation teams to ensure alignment of plans with what what is being delivered.
  • Propose level of effort projections, functional breakdown (phases, features, user stories, etc.) and technical resource plans to support project managers, scrum masters, product owners and others in the planning process.
  • Educate and influence others in order to gain buy-in on proposed roadmaps, strategies, standards and solutions.
  • Participate in architectural review functions and ensure adherence to technology standards and  architecture.
  • Review current system designs for improvement opportunities and recommend solutions.
  • Facilitate communications between IT teams and business stakeholders for technical issues and/or major changes; acting as the technical domain subject matter expert.
  • Provide expertise to educate, coach and mentor team members; provide performance feedback to manager(s).
  • The position requires a full-time work schedule.  Full-time is defined as working at least 40 hours per      week, plus any overtime as requested or needed to perform job responsibilities.
  • All other duties as assigned.


Required Work Experience

  • 3 to 5 years experience in the industry in similar role
  • 7 years of experience in at least two IT disciplines in a service oriented architecture environment (such as architecture, application development, database, security, or infrastructure)
  • 4 years of experience in the design, implementation and governance of systems architecture in a      complex business applications environment
  • Experience and background in software development and Agile methodologies


Preferred Work Experience

  • 5 years of experience architecting applications in .Net and Microsoft Technologies
  • 2 years of experience in cloud-based system design
  • Demonstrated experience across multiple IT technology domains including software development languages and platforms, infrastructure platforms, data management and database technologies, cloud and networking technologies, and security frameworks.
  • Experience in applying Service-Oriented Architecture to solutions.
  • Deep knowledge and experience in using and applying API, SOAP, WSDL, JSON, ESB, and XML based solutions.
  • Experience and background in project management.


Required Education

  • Associate’s degree in Computer Science, Information Systems, Engineering or related field


Preferred Education

  • Bachelor’s degree in Computer Science, Information Systems, or related field


Preferred Certifications

  • Microsoft Technical Certifications
  • Cloud Architect Certification


Required Job Skills

  • Strong knowledge of application security and securing the complete solution
  • Mastery of coding design patterns and services architecture
  • A proven track record of using technology to capitalize on business opportunities and deliver projects on time and on budget consistently.
  • Proven experience in documenting business processes and creating system designs using process flow diagram tools, UML, sequence diagrams, etc.
  • Understands and resolves highly complex large scale or systems level problems. Able to quickly and efficiently troubleshoot such problems utilizing team resources to coordinate solutions
  • Strong leadership, partnership, collaboration and team building skills.
  • Strong understanding of infrastructure technologies: WAN, LAN, Networking, Firewalls, Security
  • Strong understanding of software development methodologies.
  • Ability to apply verbal, written and persuasive communication skills to influence others both individually and groups.
  • Proficient in utilization of audio/visual tools to effectively present to groups and capable of presenting technical information to other functions or groups both inside and outside of the organization
  • Collaborate closely with business stakeholders and development teams to ensure the architecture and design is usable, maintainable, scalable, reliable, extensible, secure, portable and functional.
  • Understand, advocate and augment the standards, best practices and architectural principles that guide solution decisions, development environments, tools, and deployment procedures for the enterprise.
  • Strong self-starter, motivated, enthusiastic, risk taker, innovative, and customer service oriented with a record of success.
  • Excellent organizational and planning skills.
  • Ability to cope with the rapid pace and constant change associated with the industry.
  • Ability to successfully manage numerous projects simultaneously.
  • Ability to communicate effectively, both oral and written, with internal and external contacts.
  • Extensive experience or understanding of services technologies and standards, .NET platform, and Web Service Specifications WS
  • Technical expertise knowledge in: XML and Web Services, XML, XSLT, SOAP, WSDL, UDDI and GRID.
  • Expert in  ASP.NET,VB.NET,XML, CSS, JAVASCRIPT / JQUERY, SQL, Content Management Systems, and GUI Development
  • Strong understanding of infrastructure architecture and security architecture concepts.
  • Strong command of database design concepts
  • Understanding of NoSQL, MS Dynamics CRM technologies and microservices architecture
  • Familiarity with an Enterprise Service Bus (ESB) architecture in Microsoft BizTalk or other      platform


Required Professional Competencies

  • Customer focused with strong verbal and written communications skills and the ability to interact professionally at all levels of the organization and across multiple technological and business functions.
  • Able to teach others and explain complex concepts with clarity, educating through knowledge sharing presentations and written documents.
  • Ability to be self-aware and emotionally intelligent, able to give and receive constructive feedback and continue self-development.
  • Confidence to challenge the status quo and lead change in the organization.
  • Demonstrated understanding of modern architecture and design.
  • Mix of creative and technical thinking with a high degree of accuracy and attention to detail.
  • Strong knowledge of  IT systems, practices and functional units.
  • Strong knowledge of application development, infrastructure and operations.
  • Ability to be approachable and develop healthy working relationships across a diverse team.
  • Ability to assess a situation, make critical observations and take appropriate risks, using      available information.
  • Anticipate downstream technical needs and steer architectural designs to appropriately factor in considerations.
  • Strong analytical skills to support independent and effective decisions.
  • Be driven for results and work effectively with management, project managers, analysts,      developers, engineers, architects, system administrators, and testers to conceive, design, and deliver successful solutions.
  • Able to operate at highly varying levels of abstraction including business strategy, technology strategy, technical design and implementation.


Required Leadership Experience and Competencies

  • Provide leadership, promote teamwork, and act collaboratively to meet objectives.
  • Experience leading teams and implementing projects with both business and technical      participants.
  • Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
  • Ability to build consensus with a diverse team in an ever-changing environment.


Preferred Job Skills

  • Expert knowledge designing highly redundant, scalable, multi-tier enterprise transaction processing systems from front end to back end.
  • Experience with cloud architecture.
  • Knowledge of HIPAA security and privacy standards.
  • In depth knowledge of healthcare and health plan data structures and business processes and workflows.

Director of Application Hosting

Location: Midtown Phoenix

Role Summary:  

The Director of Application Hosting and Automation - is responsible for providing leadership and for the day-to-day management of team accountable for delivery, provisioning, installation/configuration, operation, and maintenance of company virtual infrastructure focusing on VMware, Nutanix, Docker, Kubernetes and various automation platforms. Manages the design, implementation and administration of virtual environments, storage environments and leads team of highly diverse Site Reliability Engineers(SRE). 


Essential Functions:

  • Manages the design and Implementation of all Virtualization and Storage environments.
  • Collaborates with internal and external groups, as required, to accomplish system build, monitoring, performance tuning, and troubleshooting activities. Develops, builds, and sustains a strong working relationships and partnerships with Application Development, Support and Business Partner functions. Accountable for quality of services and solutions delivered.
  • Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals. Creates and updates standard operating procedure.
  • Manages team to provides Engineering and Tier 3 support to compute, storage and virtualization infrastructure.
  • Responsible for backup and disaster recovery (BC/DR) and replication across compute and storage environment.
  • Maintains strong working relationship with Application Development leadership as SRE roles will support their      development lifecycle, obtain expert level knowledge of their key application and infrastructure architecture and will serve as dotted line reports into the development organization.
  • Responsible for management of Compute Environment hosting virtual infrastructure and storage environments. 
  • Provides configuration management, change management alignment, accurately assesses the risk and impact of modifications. 
  • Ensures that security policies are met, regulatory compliance requirements met and all environments in scope maintain currency via strong vulnerability & lifecycle management. 
  • Capacity forecasting educating the fiscal planning cycle, technology spend and work estimation for      technologies in scope. 
  • Establishes SLAs and KPIs aligned to business objectives. Manages and ensures that tickets and work requests are being properly addressed in accordance with outlined SLA’s.
  • Develops effective, efficient, and rigorous processes and methodologies which include performance and capacity monitoring and reporting. Automate daily & operational tasks with tools and processes.
  • Develops system architectural, topology and lifecycle roadmaps that help to ensure business and service continuity.
  • Manages key vendors, contractors, and cloud providers. 
  • Oversees procurement of software and hardware, accountable for accuracy of asset inventory.
  • Provides leadership, development plans and mentoring to technical staff and other aspiring leaders.
  • Manages and supports team of system engineers. Performs supervisory functions by interviewing, selecting, and providing training for new staff; by approving or disapproving recommendations from subordinate staff on personal actions; by evaluation subordinates' performance; by hearing and resolving employee grievance; and by determining the need for and initiating disciplinary action in order to ensure adequate and competent staffing for the agency, program, division, or institution.


Required Education:

  • Bachelor's degree in Computer Science, engineering preferred, comparable work experience may be considered.


Required Experience:

  • 5 years of VMware and other virtualization and storage platform experience. Experience in supporting multi-vendor virtualization technologies, Storage      and Server hardware environments.
  • 5 years experience supporting Microsoft and Linux Platforms and Services
  • 5 years experience supporting web based application hosting
  • 1-2 years minimum experience with automation solutions including vSphere, Chef, Puppet, Ansible
  • Strong working knowledge of full stack hosting environments
  • Knowledge of various storage and storage protocols
  • Ability to lead and manage a team of technical resources to meet the requirements
  • Ability to work in a large scale, fast paced, and cross-functional team environment with excellent management skills
  • Self-driven professional, very detail oriented
  • Ability to communicate effectively at all organizational levels
  • Analytical, conceptual, and problem-solving abilities. 

Senior Business Intelligence Architect

Location: Scottsdale

Role Summary:

Client seeks a talented Senior Business Intelligence Architect to join the growing team at the Support Office.  The  Senior Business Intelligence Architect will analyze and implement business intelligence for the Company including determining platforms and correct functioning for the central data warehouse.  They will process large amounts of information to draw conclusions based on intelligence findings, interacts with a variety of business professionals, and communicates critical project requirements within the IT organization around business analytics.


Responsibilities:

  • Maintains, supports and enhances the business intelligence data back-end, including the data warehouse.
  • Maps configurations and complex data architectures, ensuring documentation meets current and forecasted needs.
  • Collaborates and works with the analytics team to ensure that data and reports meet the Company's needs.
  • Leads and provides technical guidance for design and implementation of data storage and governance systems.
  • Builds out business intelligence applications and data warehouse using tools and techniques including Tableau, SQL Replication, SSIS, SSRS, SSAS, and Power BI.
  • Works in an Agile Development methodology with TFS experience or similar toolset.
  • Manages the design, development, implementation and maintenance of databases.
  • Establishes, maintains and communicates database and data warehousing security to ensure that the Company meets established security requirements in protecting data assets.
  • Develops and maintains vendor relationships.
  • Develops and establishes programming, data base and data warehousing standards.
  • Contributes recommendations on systems, processes and infrastructure improvements. 


Requirements:

  • College diploma or university degree in a computer related field or a high school diploma and 4 years equivalent work experience.
  • 4+ years developing on the latest Microsoft SQL Server database platforms.
  • T-SQL database development and optimization skills, including stored procedure development and query & index tuning.
  • 4 years practical experience with Microsoft operating systems, active directory, and LAN/WAN technologies.
  • Advanced knowledge in the use of SQL Server Integration Services (SSIS) to integrate data from a variety of sources.
  • SQL replication.
  • Advanced knowledge building tabular models using SQL Server Analysis Services (SSAS).
  • Expert knowledge in logical and physical database modeling.
  • Relational and multi-dimensional database design and implementation experience highly desired.
  • Experience leveraging relevant Azure technologies (Data Factory, SQL, Storage etc.).
  • Supervisory/team building/mentoring experience a plus.
  • Microsoft Excel, Word, Outlook and Internet research.
  • Demonstrates good problem solving abilities and awareness of surrounding issues.


Perks:

  • Medical (company covers over 80% of monthly premiums), Dental, & Vision Insurance
  • Tuition Reimbursement
  • 401(k) Profit Sharing
  • Paid Time Off and Paid Holidays
  • Free soda and snacks in the office, free movies, and more

Senior Security Developer

Location: Scottsdale

Role Summary: 

Our client is currently looking for an individual to join their team with a leadership mindset. The individual will need to be able to effectively mentor peers regarding security/application development best practices. The candidate will need to possess complete expert knowledge of schema management in a non-relational database (No-SQL). They will ideally need to be versed in Python and have a firm understanding of software integrations using various methods including API integration. Knowledge of NodeJS (GraphQL) is a plus, but not required for this position.


They are looking for a Sr Security Developer responsible for the development of their security software solutions and automation. You will also be responsible for delivering new features, modifications, and problem resolutions. This position is a blend of security automation as well as tool and product development. As Sr. Security Developer, you will also have overall responsibility of various product database schemas and new API integrations.


Responsibilities:

  • Writing reusable, testable, and efficient code
  • Design, documentation and implementation of low-latency, high-availability, and performant applications and tools
  • Implementation of security and data protection
  • Creation of efficiencies or automation in various security processes
  • Developing, debugging, and maintaining defense-in-depth tools
  • Develop software and documentation in a manner that adheres to the Agile SDLC model
  • Create, modify, and evaluate to increase efficiencies within various database schemas
  • Provide guidance and mentorship to teammates regarding security and best practices


Requirements:

  • Experience using scripting languages such as (Bash/Shell, Ruby, Python)
  • Extensive knowledge of Linux operating system including system configuration and modification
  • Knowledge of virtualization and containerization
  • Able to integrate multiple data sources and databases into one system
  • Knowledge of user authentication and authorization between multiple systems, servers, and environments
  • Understanding of fundamental design principles behind a scalable application
  • Understanding of accessibility and security compliance
  • Proficient understanding of code versioning tools
  • Excellent communication skills
  • Knowledge of system and application security threats and vulnerabilities
  • Understanding of information security principles and best practices
  • Strong understanding of system and networking concepts and troubleshooting techniques
  • Strong debugging skills 
  • Knowledge of Agile & SDLC methodologies 
  • Strong understanding of MongoDB and other non-relational databases 

Senior Salesforce Developer (Contract)

Location: Scottsdale

Role Summary: 

Our client is seeking a Senior Salesforce Developer for a contract role.


Responsibilities:

  • Effectively deals with a multitude of ambiguity by confidently walking through an undefined situation and drawing out key requirements and constraints
  • Conduct hands-on development, configuration, or system setup
  • Determines technology architecture and solutions required to achieve business requirements
  • Create presentation materials with emphasis on simplifying complex ideas into digestible topics
  • Provide technical leadership across multiple teams
  • Apply technical aptitude and design patterns across multiple business verticals and use cases

Experience:

  • 8-10+ years total Experience 
  • 5+ years’ experience on SFDC
  • 5+ Experience in developing solutions in salesforce.com
    • Extensive experience with the Salesforce  platform, including template solutions like Sales Cloud, Service Cloud,  Marketing Cloud, Communities
    • Extensive experience with custom  application development in the Salesforce Platform, utilizing Visualforce  and Lightning Components/Framework
    • Extensive experience with designing and  implementing custom applications on the Salesforce platform using Apex  programming
    • Extensive experience with object modeling  in Salesforce and understanding of fundamental database concepts (including SOQL)
  • 3+ years experience in application development using technologies like HTML, CSS, and JavaScript
  • Extensive experience with integrating with the Salesforce platform (inbound/outbound) using the REST/SOAP APIs
  • Excellent communication Skills
  • Experience in Agile projects
  • Experience at leading teams of 3+
  • Experience working with business stakeholders and mentoring development teams
  • Proven and detailed implementation experience in at least 1 leading AppExchange package

Security Systems Engineer

Location: Scottsdale

Role Summary: 

Our client is currently seeking an individual to join our team that is self-driven and a system troubleshooter at heart. The individual will need to be able to effectively communicate with our clients regarding the system administration and troubleshooting of their systems by monitoring and managing these devices remotely from our Scottsdale office. Additionally, the ideal candidate will need to understand how to set priorities on incoming tasks with minimal assistance. Complete Linux administration and SIEM configuration experience is a must. 


They are looking for a Security Systems Engineer to join the Production Support team. Your primary responsibilities will be designing and implementing best-practice-based configurations and customizations on customer systems, including RSA Netwitness, Cofense Triage, and Mimecast. Other responsibilities will include maintenance, system upgrades, and troubleshooting on these systems as well as internal corporate IT systems as needed. This position is a blend of security engineering as well as system administration.


Responsibilities:

  • Providing Engineering support for security-related devices to include SEIM/Log Management, IDS and other security devices
  • Administering, upgrading and supporting a variety of systems (Linux, Windows, Network)
  • Utilizing progressive troubleshooting skills
  • Integrating diverse systems and automating tasks
  • Demonstration of understanding advanced networking concepts
  • Interfacing directly with customers to understand their needs and provide timely, accurate solutions


Requirements:

  • Solid understanding of IT systems, networking, domains, and enterprise applications
  • Experience with administration of SIEMs, specifically RSA Netwitness, a plus.
  • Ability to identify system faults, triage, troubleshooting, and see issues through to resolution 
  • Candidate should be able to react quickly, decisively, and deliberately in high stress situations
  • Ability to learn new technologies quickly
  • Strong verbal/written communication and interpersonal skills 
  • Self-motivated with the ability to work independently, prioritize, and multi-task
  • Ability to communicate and coordinate with internal and external customers while working on other complex issues or tasks
  • Participate in on-call rotation 
  • Experience working in environments with compliance standards such as HIPPA, PCI, or other security compliance standards

CRM Solutions Developer

Location: Central Phoenix

Role Summary: 

The CRM Solutions Developer is part of an agile development team, working on the deployment, customization and integration of Microsoft Dynamics CRM in the enterprise. Activities include requirements reviews, design reviews, estimating work, programming to specifications and guidelines, unit testing, and daily status reporting.


Responsibilities:

  • Responsible for technical and production support documentation in accordance with department standards and industry best practices. 
  • Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels. 
  • Maintain current knowledge on new developments in technology-related industries 
  • Participate in corporate quality and data governance programs
  • Participate in on-call rotation
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Perform all other duties as assigned


Required Experience:

  • 5+ years of experience in computer / information technology and CRM solutions development
  • 3+ years of experience in programming, query design, and database development, ETL Processes and CRM solutions development
  • 1+ years of experience in project management
  • Bachelor’s Degree in Computer Science/Information Systems, applied mathematics or related fields


Required Skills:

  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Intermediate proficiency in spreadsheet, database and word processing software 
  • Proficient with developing, deploying, customizing and integrating Microsoft Dynamics CRM
  • Demonstrated proficiency in installing and deploying CRM Organizations
  • Demonstrated proficiency in customizing and creating CRM entities
  • Demonstrated proficiency in understanding and implementing business workflows and processes
  • Demonstrated proficiency in using the either the CRM SDK or plugin platforms
  • Demonstrated proficiency with Microsoft .NET 3.5+ development using C#
  • Create unit tests for new and existing code
  • Review and understand detailed business, functional and technical requirements
  • Debug and repair simple to complex defects
  • Present designs and code for review
  • Provide production support for simple to intermediate incidents
  • Accurately document code, unit tests and other assigned work
  • Intermediate knowledge of Microsoft SQL databases
  • Intermediate proficiency in SSIS, Data Transformation Services, T-SQL, Redgate, stored procedure development, tuning, enterprise data modeling and schema change management

Technical Analyst - CRM

Location: Central Phoenix

Role Summary:

This position requires the candidate to have the knowledge, experience, skills, and initiative to span multiple roles from analyst and requirements lead, to data modeler, to contributor for each of these functions. Candidate will lead or participate in design and requirements sessions with key business users, gathering and documenting business processes and requirements for the system, and act as a liaison between business stakeholders and IT teams.  Candidate will collaborate with the development team to determine best options to meet requirements and meet reasonable deliverable date. This position acts as an expert technical resource to programming staff in the development, testing, and implementation of business processes utilizing CRM platforms.


Responsibilities:  

  • Responsible for technical and production support documentation in accordance with department standards and industry best practices
  • Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels. 
  • Maintain current knowledge on new developments in technology-related industries 
  • Participate in corporate quality and data governance programs
  • Participate in on-call rotation
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Perform all other duties as assigned


Job Functions:

  • Review and understand detailed business, functional and technical requirements
  • Translate business requirements into conceptual, logical, and physical data models
  • Communicate and collaborate with Infrastructure SMEs to design enterprise solutions
  • Perform data quality assessment and measurement
  • Resolve data integrity issues across stakeholders
  • The position requires a full-time work schedule. Full-time is defined as working at least      40 hours per week, plus any overtime as requested or needed to perform job responsibilities


Required Experience/Education:

  • 5 years of information systems design, implementation, or integration experience in analysis, programming, query design, and database development, ETL Processes and CRM solutions development
  • 3 additional years of experience in the design, implementation, documentation and support of an enterprise-level applications in a complex business environment 
  • Bachelor’s Degree in Computer Science/Information Systems, applied mathematics or related fields


Required Skills:

  • Advanced experience in data modeling, data management, integration, and data analysis
  • Comfortable using Visual Studio, TFS/VSTS, CRM SDK
  • Advanced knowledge of Microsoft SQL databases
  • Advanced proficiency in SSIS, Data Transformation Services, T-SQL, Redgate, enterprise data modeling and schema change management
  • Proficiency in understanding and implementing business workflows and processes 

Project Manager III

Location: Downtown Phoenix

Role Summary:

The IS Project Manager handles all phases of exceptionally large and complex long-term strategic projects related to Information Systems and Technology for the client and works extensively with budgeting and resource identification. In this role, responsibility for the coordination and direction of project teams and ensuring that all projects are completed on time is critical. In addition, the IS Project Manager must maintain control on project scope, schedule, and budget in accordance with company project management standards to ensure the successful implementation of all assigned projects. The IS Project Manager will need to manager multiple stages of current project and communicate with all levels of management including “C” level positions. Effective and informative communication both written and verbal of technical principles and project stats is critical for success. Ability to review project status updates and communicate that information with both technical, non-technical and management is required for success.  In upcoming phases of projects the PM will need to work with application and server migrations. The PM will need to “not be in the weeds” but have enough knowledge to understand and lead “Scope and Requirement” meetings and be able to read and decipher requirement documents. Successful candidates will have exception communication (both verbal and written) skills and be able to express complex technical ideas and updates. Candidates will be able to lead technical and non-technical teams, while managing scope and client expectations. Be able to lead requirement gathering and understand how to get from “A to Z” and what is required or what might be missing. Have led projects with application and server migration. Experience with O-365 is a plus. 


Responsibilities:  

This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned. List in order of importance.

  • Communication skills both verbal and written are a must. PM must be able to communicate with “C” level and other managers as required.
  • Must have enough technical knowledge to understand complex ideas and validate requirements and communicate that information to all parties involved.
  • Lead and manage the successful implementation of County-wide technology projects in accordance with project management standards including the development of project proposals, project charters, work breakdown structures, and detailed project plans and project schedules. Determine resource allocations for the defined project tasks and monitor tasks to completion. Manage and maintain project scope.
  • Develop and manage detailed Risk Management and Issue Management Plans and actively mitigate risks and resolve issues to ensure project success.
  • Coordinate work of internal and external project team members. Provide leadership and guidance to project personnel. Build and maintain effective working relationships with internal and external stakeholders including vendors. Serve on various committees, teams and work groups. 
  • Validate that all vendors fulfill the terms of contract and deliverables. Maintain historical project records including financial documents (e.g., timecards and invoices). 
  • Develop and maintain regular reports to executive leadership, project team members, and stakeholders. Effectively communicate risks, issues, and decisions in a timely and well-thought-out manner. 
  • Assist in the development of project budgets and negotiate with vendors, contractors, and others to ensure clear deliverables and accountability for performance. 
  • Ensure compliance with change control and quality management policies. Notify management of policy changes or exceptions in a timely manner. 
  • Must demonstrate project leadership skills and ability to separate from weeds to lead project to completion.


Job Functions:

  • Review and understand detailed business, functional and technical requirements
  • Translate business requirements into conceptual, logical, and physical data models
  • Communicate and collaborate with Infrastructure SMEs to design enterprise solutions
  • Perform data quality assessment and measurement
  • Resolve data integrity issues across stakeholders
  • The position requires a full-time work schedule. Full-time is defined as working at least      40 hours per week, plus any overtime as requested or needed to perform job responsibilities


Required Experience/Education/Skills:

  • Ability to comprehend complex, technical subjects and translate to lay audiences.
  • Knowledge of principles, practices and techniques used in managing information technology systems design projects. 
  • Ability to lead and manage technical teams in the delivery of projects and services toward a common vision. 
  • Skill in systematically gathering relevant information from different sources to address issues and make prompt and insightful decisions. 
  • Skill in organization and time management, with the ability to set and manage priorities autonomously. 
  • Ability to communicate effectively in writing and verbally. Skill in making articulate and effective oral presentations to different levels of audiences. 
  • Skill in effective interpersonal relationships including teamwork, issue resolution, negotiation, and customer relationship management. 
  • Must have experience gathering and/or understanding requirement and scope documentation. 
  • Must have excellent demonstrable time management skills.
  • HS Diploma or GED 


Preferred Experience/Skills:

  • Ability of to work in in complex environment 
  • General Understanding of agile methodology 
  • Experience with Active Directory environment 
  • General experience with user administration of a SharePoint Site 
  • General understanding of cloud concepts (i.e. Microsoft Office 365) 
  • General experience migrating legacy systems to new systems Experience with deployment and migration of large systems 
  • Experience managing and working with a vendor that is providing a business solution. Client would like to see candidates that have experience with Web Development, Web Design or Leading Projects with Web Development
  • Please ensure your resume reflects the required communication skills - Client would like to see candidates that have experience with Web Development, Web Design or Leading Projects with Web Development


Preferred Education:

  • Project Management Professional (PMP) certification or equivalent. 
  • Excellent knowledge of various office productivity software programs such as word processing, databases, spreadsheet programs, and communications software. 
  • Background in PMI, COBIT, ITIL, and ISO 20000 standards. 


Senior IT Security Engineer (Vulnerability Management)

Location: Downtown Phoenix

Role Summary:

Under moderate supervision, executes security controls, defenses and countermeasures to intercept and prevent internal or external attacks or attempts to infiltrate company data or systems. Investigates attempted or successful efforts to compromise systems security and designs countermeasures. Develops, implements, administers, and maintains policies and procedures for ensuring the security and integrity of company data and systems. Audits information systems, platforms and operating procedures in accordance with established corporate standards for efficiency, accuracy and security. 


Responsibilities:  

  • Implement control systems solutions including, but not limited to, Identity and Access Management (IAM), Data Loss Prevention (DLP), Anti-Exploitation, Next Generation Firewalls,      Intrusion Prevention Systems (IPS), Network Access Control (NAC), Public Key Infrastructure (PKI), Virtual Private Network (VPN), Malware Analysis, and Application Whitelisting
  • Transfer completed solutions to operational support teams
  • Respond to operation support issue escalations and resolve problems impacting performance and availability
  • Investigate security incidents and perform penetration testing to determine vulnerabilities and appropriate controls to prevent, detect, or respond to future events
  • Research developments in the security industry; assess organization’s needs; propose options and drive improvements of techniques, methodologies, services and technologies
  • Perform other duties as requested


Job Functions:

  • Review and understand detailed business, functional and technical requirements
  • Translate business requirements into conceptual, logical, and physical data models
  • Communicate and collaborate with Infrastructure SMEs to design enterprise solutions
  • Perform data quality assessment and measurement
  • Resolve data integrity issues across stakeholders
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any overtime as requested or needed to perform job responsibilities


Required Experience/Education/Skills:  

  • Bachelor’s degree in Information Systems or related field and eight (8) years of experience in Security Systems technologies, OR
  • Master’s degree in Information Systems or related field and six (6) years of experience in Security Systems technologies
  • Strong problem-solving and analytical skills
  • Familiar with security regulations and standards
  • Excellent communication skills including written, verbal, presentation and facilitation skills


Preferred Experience/Skills:  

  • Demonstrated professional skills in Vulnerability Management and Data Loss Prevention, or relevant security certification such as the following:
  • Certified Information Systems Security Professional (CISSP) Certification
  • Certified Ethical Hacker (CEH) Certification
  • Certificate of Cloud Security Knowledge (CCSK) Certification
  • SCS Administration of Data Loss Prevention 14.5
  • Certified Risk and Information Systems Control (CRISC) Certification


Criteria/Conditions:  

  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • Position is in busy, non-smoking office located in downtown Phoenix, AZ
  • Location requires mobility in an office environment; each floor is accessible by elevator
  • Occasionally work will be performed in a mine, outdoor or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
  • Must be able to frequently sit, stand and walk
  • Must be able to frequently lift and carry up to ten (10) pounds
  • Ability to work for hours at a time in front of a computer and keyboard utilizing Microsoft desktop tools
  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
  • This company promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable state laws



Business Solution Architect III - Industrial Internet of Things (IIoT)

Location: Phoenix

Role Summary:

This role will provide leadership, architecture, and administrative functions in order to define requirements and create Industrial Internet of Things (IIoT) solutions. Identify and realize opportunities in the acquisition, storage, analysis, and visualization of telemetry data. Integrate telemetry data into line of business systems to streamline and improve decision support platforms. Maintain support of existing architecture including break/fix, upgrades, and platform changes.   


Responsibilities:      

  • Maintain a working knowledge of all systems and processes that support the acquisition, storage, analysis, and visualization of telemetry data
  • Work closely with the MIS Solution Architects to understand the tactical and strategic plans in order to implement and configure solutions that support the business process and larger organizational strategy
  • Work closely with business areas to maintain a mapping of telemetry data to a Global Standardized Asset Model and leverage that model to integrate telemetry data into line of business and centralized data analysis platforms
  • Administration and support of existing IIoT infrastructure to include break/fix, upgrades, and platform changes
  • Stay current on new business processes and technologies that may affect business-facing services, platform architecture, and service delivery strategies
  • Provide thought leadership in IIoT
  • Analyze potential business problems and determine MIS, Process Technology and business process portions of proposed solution; manage appropriate action based on proposed solutions
  • Interface with other technology development and process control staff for project and system support
  • Perform other duties as required


Required Experience/Education/Skills:  

  • Bachelor’s degree and eight (8) years of experience in Information Services, Process Technology field including five (5) years of IIoT work experience   


Preferred Experience/Skills:    

  • Bachelor’s degree in Engineering, Management Information Systems or other technical area
  • Eight (8) years of IIoT work experience
  • Experience in requirements development, requirements analysis, and maintenance management


Criteria/Conditions:    

  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • Position is in busy, non-smoking office located in downtown Phoenix, AZ
  • Location requires mobility in an office environment; each floor is accessible by elevator
  • Occasionally work will be performed in a mine, outdoor or manufacturing plant setting
  • Must be able to frequently sit, stand and walk
  • Must be able to frequently lift and carry up to 10 pounds
  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
  • This client promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable State laws


Business Solutions Architect I - Control Systems

Location: Phoenix

Role Summary:

This role will provide architecting and project management functions for application platforms and serve as a liaison with the business to define requirements and translate them into system solutions. Analyze existing and/or proposed systems, implement, integrate, monitor and optimize appropriate strategies, processes, systems and methodologies to support business operations, corporate objectives and initiatives. Identify opportunities in the following areas: information systems, business process redesign, and continuous improvement.


Responsibilities:    

  • Ensure system analysis designs and process maps are documented and communicated with Business Executives and Senior Management
  • Work closely with business areas globally, define business-centric MIS requirements and evaluate available and/or custom system solution options
  • Collaborate with internal and external teams that identify key suppliers, strategic alliances, and process improvements
  • Work with business process owners to understand tactical and strategic plans in order to support business processes and operations
  • Work with the custom, packaged, business intelligence, and operations platform project teams on building and executing business systems project plans and support
  • Understand all MIS related user satisfaction issues within assigned business processes; communicate and lead resolution of issues with MIS management
  • Help with production support, including system configuration, system monitoring, and updating interfaces
  • Provide specific business-centric expertise to global MIS projects
  • Analyze business and systems needs in terms of functional and technical requirements
  • Support and promote MIS strategy that aligns with business processes and operations
  • Perform other duties as assigned


Required Experience/Education/Skills:  

  • Bachelor’s degree and three (3) years of experience in an Information Services, Process Technology field


Preferred Experience/Skills:    

  • Experience supporting network infrastructure (Cisco)
  • Experience with industrial automation and controls
  • Knowledge of Cyber Security tools 
  • Working experience with Hyperconverged Systems (Nutanix)
  • Strong working knowledge and experience developing processes and procedures, Standard Operating Procedures (SOP), and/or architectural documents 
  • Experience mentoring and training team members and peers
  • LAN administration experience to include virtual infrastructure, servers, and workstations


Criteria/Conditions:    

  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • Position is based in a busy, non-smoking office located in Phoenix, AZ; although regular travel to all mine and plant operating locations (including South America and Indonesia) is expected
  • Visits to mine and plant settings may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
  • Must be able to frequently sit, stand and walk
  • Must be able to frequently lift and carry up to ten (10) pounds
  • Project demands will dictate varied work hours
  • Personal protective equipment is required when performing work in a mine, outdoor, or manufacturing plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
  • This client promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable State Laws


Senior Software Developer

Location: Chandler

Role Summary:

Our client is looking for a motivated and inspired developer who wants to take their skills to the next level in a high-demand and rapidly growing technology. As a Senior Software Developer, you will work onsite in our Chandler office to make an immediate impact as both a developer and a leader in our engineering team. You will be trained in some of the most exciting, cutting-edge technology emerging in the Salesforce ecosystem, and consistently get to work on a wide variety of projects to provide game-changing ROI and innovation to our clients.


Responsibilities:    

  • Be a Technical Lead - Take point on projects by tasking out requirements, mentoring other developers, and taking ownership of product delivery to our clients
  • Participate in the full-stack development of applications - Leverage best practices to produce high-quality software utilizing cutting-edge technology
  • Engage in QA processes - Write unit and integration tests to hit 90% code coverage, while ensuring that all positive and negative cases are addressed
  • Contribute to the design and documentation of solutions - Apply expertise to solve problems, and deliver detailed and clear documentation for consumption by clients and other developers


Minimum Qualifications:  

  • Familiarity with Angular, Vue.js, React.js, or other similar front-end JavaScript frameworks and libraries
  • Experience with Java, C#, or C++
  • Expertise in OOP design principles and patterns
  • Experience with RDBMS and crafting complex data models
  • Knowledge of REST, SOAP, and XML-RPC
  • Experience with version control systems, such as Git
  • Understanding of unit and integration testing strategies
  • The ability to lead and elevate other developers on your team
  • Be able to quickly get up to speed with new technologies and tools
  • Strong written and verbal communication skills
  • Must be a US citizen or have valid Employment Visa, no sponsorship provided


Preferred Qualifications:    

  • Node.js or PHP experience
  • History of work in software consulting
  • Degree in Computer Science or equivalent domain
  • Salesforce development experience and certifications
  • Experience with IoT and AI applications
  • Familiarity with Test-Driven-Development


Employment Benefits:    

Along with an incredibly unique opportunity that offers an unmatched potential for personal and professional growth, our client offers a fun and casual work environment that provides each team member with the best tools and proper support to do amazing and rewarding work. In addition, they offer all employees the following benefits:

  • Multiple Health Insurance Plans
  • Competitive 401(k) Matching
  • Generous Paid Time Off (PTO) Policy
  • Flexible Work Schedule
  • And so much more! Proud to be an equal opportunity workplace. 

Senior Mulesoft Developer

Location: Chandler

Role Summary:

Our client is looking for a motivated and inspired developer who wants to take their skills to the next level in a high-demand and rapidly growing technology. As a Senior Software Developer, you will work onsite in our Chandler office to make an immediate impact as both a developer and a leader in our engineering team. You will be trained in some of the most exciting, cutting-edge technology emerging in the Salesforce ecosystem, and consistently get to work on a wide variety of projects to provide game-changing ROI and innovation to our clients.


Responsibilities:    

  • Be a Technical Lead - Take point on projects by tasking out requirements, mentoring other developers, and taking ownership of product delivery to our clients
  • Participate in the full-stack development of applications - Leverage best practices to produce high-quality software utilizing cutting-edge technology
  • Engage in QA processes - Write unit and integration tests to hit 90% code coverage, while ensuring that all positive and negative cases are addressed
  • Contribute to the design and documentation of solutions - Apply expertise to solve problems, and deliver detailed and clear documentation for consumption by clients and other developers


Minimum Qualifications:  

  • Familiarity with Angular, Vue.js, React.js, or other similar front-end JavaScript frameworks and libraries
  • Experience with Mulesoft
  • Experience with Java, C#, or C++
  • Expertise in OOP design principles and patterns
  • Experience with RDBMS and crafting complex data models
  • Knowledge of REST, SOAP, and XML-RPC
  • Experience with version control systems, such as Git
  • Understanding of unit and integration testing strategies
  • The ability to lead and elevate other developers on your team
  • Be able to quickly get up to speed with new technologies and tools
  • Strong written and verbal communication skills
  • Must be a US citizen or have valid Employment Visa, no sponsorship provided


Preferred Qualifications:    

  • Node.js or PHP experience
  • History of work in software consulting
  • Degree in Computer Science or equivalent domain
  • Salesforce development experience and certifications
  • Experience with IoT and AI applications
  • Familiarity with Test-Driven-Development


Employment Benefits:    

Along with an incredibly unique opportunity that offers an unmatched potential for personal and professional growth, our client offers a fun and casual work environment that provides each team member with the best tools and proper support to do amazing and rewarding work. In addition, they offer all employees the following benefits:

  • Multiple Health Insurance Plans
  • Competitive 401(k) Matching
  • Generous Paid Time Off (PTO) Policy
  • Flexible Work Schedule
  • And so much more! Proud to be an equal opportunity workplace. 

Manager of DevOps

Location: Scottsdale

Role Summary:

Our client is seeking a Manager of DevOps to join their DevOps team.  Client is a software-as-a-service (SaaS) company.


Minimum Qualifications:  

  • 2 years of practical coding experience with NodeJS
  • 2 years of writing backend services and/or monolithic applications
  • 2 years of Docker
  • 2 years of MySQL/MariaDB and/or Postgres practical usage
  • Working knowledge of the CICD workflow and trunk development 
  • 2 years of AWS experience
  • 1 year of AWS SDK and CLI experience
  • 4 years of experience dealing Linux servers supporting your own applications


Preferred Qualifications:    

  • Configuration Management using Ansible
  • Infrastructure orchestration using Terraform/CloudFormation
  • Any AWS Certification 
  • Experience writing code for services oriented architectures
  • Familiarity with PCI and/or SOC compliance

Lead Cyber Security Threat Specialist (Threat Hunter)

Location: Phoenix

Role Summary:

The role will be a key member of the MIS Security team and is responsible for participating in and overseeing threat actor-based investigations, creating new detection methodology and providing expert support to the Security Operations/Threat Hunting/IR Teams. The focus is to detect, disrupt and eradicate threat actors from enterprise/cloud networks. To execute this mission the incumbent will use data analysis, threat intelligence, and cutting-edge security technologies. The incumbent must effectively work with MIS leadership including the CIO, CISO, Business Leadership, Senior Directors, Managers, and Staff.


Responsibilities:  

  • Responsible for establishing and maintaining a sophisticated cybersecurity threat hunting program using tools such as EDR, SIEM, NetFlow/sFlow, PIM information, DLP, DNS Logs, firewall logs, PCAP, threat intelligence feeds, known adversary tactics, techniques and procedures as well as indicators of attack, law enforcement discussions, information gleaned from IR activities, system logs, vulnerability scan data, and other sources combined with an understanding of business context and frameworks like the MITRE ATT&CK to develop mission statements and test theories
  • Works closely with other Security Analysts, Cyber Hunters and Security Engineers to identify anomalous and long-term patterns and trends which help to support identification of advanced, or targeted threats
  • Coordinates and has oversight of threat hunting efforts performed by outsource partners
  • Recognizes potential, successful, and unsuccessful intrusion attempts and compromises through review and analysis of relevant event details and summary information
  • Develops and executes strategy and projects to build and mature the Threat Hunting program from an ad-hoc level of response to a top-down, proactive operations team
  • Develops and improves the process, procedure, and metrics framework for the team to execute threat hunting functions in a consistent and repeatable fashion
  • Provides guidance, work leadership and quality assurance for less experienced or outsourced incident response and threat hunting activities
  • Creates executive and detailed reporting including root cause analysis, to provide insight into our current threat landscape and give input and recommendations to enterprise security architecture efforts to improve security capabilities and posture
  • Maintains knowledge and understanding of current threat actors, tactics, techniques and procedures, indicators of compromise, hunting tools and processes, as well as updated skills by attending law enforcement briefings, conferences, and specialized training, reading articles, blogs, and books, developing professional networks and collaborating with members of the Mining & Metals ISAC and other professional organizations
  • Participates in special projects and perform other duties as required
  • Responsible for establishing and maintaining a sophisticated cybersecurity threat hunting program using tools such as EDR, SIEM, NetFlow/sFlow, PIM information, DLP, DNS Logs, firewall logs, PCAP, threat intelligence feeds, known adversary tactics, techniques and procedures as well as indicators of attack, law enforcement discussions, information gleaned from IR activities, system logs, vulnerability scan data, and other sources combined with an understanding of business context and frameworks like the MITRE ATT&CK to develop mission statements and test theories
  • Works closely with other Security Analysts, Cyber Hunters and Security Engineers to identify anomalous and long-term patterns and trends which help to support identification of advanced, or targeted threats
  • Coordinates and has oversight of threat hunting efforts performed by outsource partners
  • Recognizes potential, successful, and unsuccessful intrusion attempts and compromises through review and analysis of relevant event details and summary information
  • Develops and executes strategy and projects to build and mature the Threat Hunting program from an ad-hoc level of response to a top-down, proactive operations team
  • Develops and improves the process, procedure, and metrics framework for the team to execute threat hunting functions in a consistent and repeatable fashion
  • Provides guidance, work leadership and quality assurance for less experienced or outsourced incident response and threat hunting activities
  • Creates executive and detailed reporting including root cause analysis, to provide insight into our current threat landscape and give input and recommendations to enterprise security architecture efforts to improve security capabilities and posture
  • Maintains knowledge and understanding of current threat actors, tactics, techniques and procedures, indicators of compromise, hunting tools and processes, as well as updated skills by attending law enforcement briefings, conferences, and specialized training, reading articles, blogs, and books, developing professional networks and collaborating with members of the Mining & Metals ISAC and other professional organizations
  • Participates in special projects and perform other duties as required


Minimum Qualifications:    

  • Bachelor’s degree in Information Technology, Cyber Security, Computer Science, Computer Engineering, or Electrical Engineering or related field and ten (10) years of IT experience with a minimum of four (4) years in Security
  • Excellent analytical skills: able to break down complex, multi-faceted problems into actionable steps without over-simplification
  • Ability to communicate security-related concepts to a broad range of technical and non-technical staff in an intelligent, articulate, and persuasive manner
  • Strong technical, facilitative and collaboration skills, organizational and time management skills, communication (verbal and written) and interpersonal skills


Preferred Qualifications:    

  • Security certifications such as CISSP, GCIH, GREM, GCFA, GPEN, GCIA, OSCP, etc.
  • Understanding of computer network penetration testing and techniques; computer evidence seizure, computer forensic analysis, and data recovery; computer intrusion analysis and incident response, intrusion detection; computer network monitoring; network protocols, network devices, multiple operating systems, and secure architectures
  • Progressively responsible experience in cyber security analysis, incident response, or related experience
  • Malware forensics and analysis experience
  • EDR platform experience
  • Experience as Threat Researcher and/or Intelligence Analyst
  • Strong scripting and task automation skills including familiarity with scripting languages (BASH, PowerShell, Python, PERL, RUBY) or software development frameworks (.NET)


Critera/Conditions:  

  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • Position is in busy, non-smoking office located in Phoenix, AZ
  • Location requires mobility in an office environment; each floor is accessible by elevator and internal staircase
  • Occasionally work may be performed in a mine, outdoor or manufacturing plant setting
  • Must be able to frequently sit, stand and walk
  • Must be able to frequently lift and carry up to ten (10) pounds
  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
  • This company promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable State laws